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January 2024 by Kevin L
Aida at VCCU did a great job helping us set up 2 bank accounts for my kids. She was very helpful, informative and great with the kids too.
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December 2023 by Nick Zounis
Aida was incredible! I made a wrong transfer and she was able to swiftly correct my mistake. She was helpful in explaining the process of moving $$ to different banks. I really appreciate her
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December 2023 by Danielle Kelly E.
If i could give zero i would. They charge way to many fees. Today i had my account positive and then two things came out and they charge a negative fee 35 dollars which they have been charging to my account over and over. I will be filing a complaint with consumer affairs .
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November 2023 by Stephanie Cooper
I visited the Royal Palm Beach office, where I was greeted by Aida with a warm, welcoming smile. I explained my issues and concerns with her, and immediately, she took action. Not only was she able to have my funds refunded while waiting at the bank, she also was able to get my card canceled and a new one set up.I highly recommend Aida of visiting the Royal Palm Beach branch.
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November 2023 by Kasey Kainec
Aida was wonderful. She was very thorough and made sure everything was done in a timely manner. I highly recommend everyone at Velocity Credit Union!
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October 2023 by Fantasy_ Dreamer
Aida has been a wonderful help throughout the whole process on signing me up and quick to respond she’s a wonderful help and I’m glad she’s been the one to help.Ps~definitely deserves a raise.
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September 2023 by Yordan Infantes Rondon
Came in to see Aida at RPB who was recommended by a friend. Received top notch service from start to finish. She made us feel like family. Could not have asked for better service not only with our new loan but our account as well!! We would definitely recommend her to friends and family. She is the best!!
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September 2023 by Pauline Badie
Ms. Aida was very helpful with my situation, she knows who to connect with once she takes time out to listen. Very courteous and polite she knows her job she is access to the company and I Highly recommend her to family and friends.
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September 2023 by Carolyn Zakrie
Aida was such a huge help as I waded through unchartrted waters. She patiently worked with stacks of paper, always pleasant, always patient.Aida, you are wonderful!!! Thank you for every thing!!.
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September 2023 by Maricela Villanueva
Absolutely love them, answer all your questions helps you out the best she can.Aida is absolutely amazing very helpful, amazing attitude, I have no complaints at all, I have been with velocity over a year now and I absolutely love them .
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July 2023 by Joanna Perez
Thank you Aida! If you are able to pick someone to help you chose her. She is the best person I have ever dealt with. She is knowledgeable, caring, gets back to you in a timely manner, and will find out anything you need to know. She was the reason I fully decided to pick Velocity Credit Union!
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July 2023 by wtmm, Jule Newmanv
My appreciation goes out to Aida for her warm welcome and the excellent customer service I have received .she was very helpful she went all out to help me solve all my issues. She is very professional ,courteous ,friendly and patient. I wish there was a Aida in every business place .
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July 2023 by Shenelle Bell
I love my Credit Union. Noemi is the best. She always goes above and beyond to make me feel like my money is in good hands. This morning I needed a debit card printed and she had it ready for me before I walked in the bank, all I had to do was make one call. She literally is the best and great at her job. If your looking for a bank that cares I highly suggest velocity !
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July 2023 by Jennifer Battaglia
I worked with both Noemi and Aida on two separate days to process two loans. They made the process SOOO EASY and approval was in minutes! I was called first thing the following morning to come open an account, which was only $10 and sign some documents. I’m extremely impressed with them and they were the kindest people I’ve dealt with in several years!! 100% give 5 stars!! Would give more if I could! Thank you ladies!!
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July 2023 by Taya O'dette
I’ve had velocity for 2 years while a lot of difficulty with my original location , Aida in the Royal palm location was so personable and very knowledgeable in her field .She made me feel much more comfortable with choosing velocity.