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Open 24 hours
4892 Sun City Center Blvd, Sun City Center
Atms
9AM - 5PM
11721 Boyette Rd, Riverview
Atms
“Never been to this branch before, and the teller and manager who sat up at teller window were both awesome! Customer service is hard to find period and they were both very kind and accommodating. I had 30+ individual deposits for a business and they helped me and insisted they do it all right then! Awesome folks there! Busy branch as well!”
“I had 2 $500 money orders that I purchased from Western Union for a deposit on a home site. The deal did not go thru so I picked up the money orders & brought them to Western Union to have them switched out & put in my name. I thought this would be easier to deposit them into my account. Well it's against Western Union's policy to do that. They recommended I bring them to my bank. So I did. It is not something that any bank would do ! I explained the situation to Nancy (teller) who told me it couldn't be done. But with her quick thinking, she brought it to her manager, Jason's attention. After several phone calls, Jason gave me the options. None of which I liked ! After looking at my account & seeing that I have been a customer for a long time, he allowed me to sign the money orders & have them deposited !Great job Jason & Nancy ! I appreciate your attention & kindness in this desperate situation ! Thank you !”
Open 24 hours
902 N Pebble Beach Blvd, Sun City Center
Atms
“Today I visited a local branch (FL2-821-01-01) in Sun City Center, FL. I am in town dealing with my recently deceased father's estate and have heard terrible things about local branches being closed and poor customer service. The branch was open today and beleaguered with many stressed out customers, many who are elderly, don't understand technology, and need special assistance and understanding. As I waited in line, I witnessed Stephanie Crutcher, who normally works out of the Apollo Beach branch, assisting customers in front of me. She was assertive and firm, yet compassionate, patient, knowledgeable and helpful, while offering sincere apologies for her customer's frustrations. When it came to me, she worked quickly and thoroughly, to help me organize the documents I would need to move forward, all while maintaining a sense of humor and sharing stories of the difficult recent weeks in which she had to deal with multiple frustrated customers and how difficult it was for her to see people feeling upset and not heard. Stephanie is truly a shining example of what true customer service is all about.”
Open 24 hours
203 Apollo Beach Blvd, Apollo Beach
Atms
“I HATE going into the bank, because it's hardly ever a positive experience. However, today Victoria and her team were extremely helpful and tremendously kind. They quickly helped me with my issue and assisted me with my app questions. This is now my official location and I'm not as hesitant to go inside of the bank. Thanks for all your help.”
Atms
Atms
“I've Been with Suntrust for longer than i can remember,both in Georgia and since moving to Florida.I think They Rock?and i will be a Loyal Customer Forever..THANX!?!?”