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November 2023 by Sue Haase
Not once have I ever been dissatisfied with the service. Quality work and fair prices. Honesty and reliable.
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October 2023 by Jim Fisher
Always great to deal with and at reasonable prices.
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July 2023 by Tony C
These guys are honest and know their business. Your not in business for 30 years if your not any good.
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September 2022 by Warren F.
Have used Killingsworth in the past to align my classic cars and they did a great job. But very disappointed when I brought in my 2008 Honda Ridgeline. My appointment was 1.5 hours before closing with a three day weekend about to begin. I was told most of the time it needs more than an alignment. I said pls look and let me know. They spent about 30 minutes said they could not align the rear because the bolts were to rusted to adjust. I had the car on a friends rack they looked fine to me. They did adjust the front gave it back and said the steering wheel will be a little off center but should track better. It still pulled hard to the right and they eagerly took my $100 cash payment. A few days later took to Honda they did a through inspection said all looks great and did the proper 4 wheel alignment and steering wheel is perfect. I called and told them this and the response was..,let me ask the mechanic and of course no offer of a refund or call back. Sad to see a family owned business operate like this.
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August 2022 by Vivian Megronigle
Very thankful to you for taking care of my son's truck in a timely manner.
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July 2022 by Miller Joseph
They helped us find hotel took us and picked us up. Above and beyond helpful. Very clean shop and fixed it first thing in morning to get us back on road. I can't say enough about this place with great service and prices
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July 2022 by acepi44
Outstanding job!!! This place is awesome. Best deal and courteous.
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April 2022 by Richard N.
I have noticed after several visits, integrity and a commitment to using appropriate parts. Don't go if you want cheaper parts that might not be recommended or a cheap work around. Do come if you want the work completed correctly with the appropriate parts. The old addage, you get what you pay for applies here. You may find it cheaper. I always go here and am confident that it is done right; not the cheapest.
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March 2022 by Tab King
This is the most honest and friendly shop I have ever been to. Dan was extremely helpful and called me multiple times to explain what was going on with my Ram. The owner, Kurt, even picked me up from the RV campground so I could pick up my truck. I travel all over and this is the best customer service experience I have ever received. I will be back and couldn't recommend them more! Thank you so much guys y'all all did a great job ?
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March 2022 by tony oltean
I went into this place last week inquiring about service after being referred to William by my neighbor. The guy said I needed to talk to William because he handles all of that and that he was on vacation. Today I went in asking for William and the guy told me he wasn't there. I asked when he would be back so I could ask him about my service. He started getting angry and said "when I told you he would be back doesn't mean he's always on the property". I said "ok when should I come back to see him"? He then slammed a pad of paper on the counter and said "I don't normally do this but I'll take your information". I asked why he was getting angry and he said I came in with an attitude. I then asked why he was treating me like this and he shut the door on me. I would never treat a customer this way. Won't be going back to the place.
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January 2022 by Michael Goins
The service was good and people were friendly and the shop rate was reasonable for labor. However, even though I know there is typically a mark-up for parts, the prices charged for the parts for my service were marked up 600 to 800 percent of NAPA OTC prices which I think is exhorbitant. A set of 4 spark plugs is about $16 at NAPA, but I was charged $149.98.
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December 2021 by Jim
I needed my brakes checked, oil changed, and tires rotated. I showed up for my appointment and within 30 minutes they had completed the requested work, advising me I needed brake service on all four wheels (which I sort of knew just based on the miles on the car). I gave them the go ahead to do the work. They drove me home and picked me up about 4 hours later, having turned the rotors and replacing the pads.I appreciated that they did what I asked them do in a timely fashion, didn't try to upsell me on anything, and charged a fair price. This was my first time there, but I will return the next time my car needs service.
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December 2021 by janie bundrick
Excellent service , fair prices , clean waiting area .
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November 2021 by Kim Horn
My 2nd time there. Service was good and price was reasonable. Will definitely go back!
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October 2021 by john bell
We had unexpected problems with our car..after road service jump started our car we "hobbled" to Killingsworth where luckily they were still open. They took our car for servicing AND gave us a free ride home.Turns out it needs a new alternator, battery and a belt.. based on others reviews and recommendations and our recent service I trust these guys and William.
