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“I went to cricket wireless today and had Yisel help me. She was very knowledgeable about everything and was so professional. I am so glad she was there to help me. I feel she did a amazing job and I feel peace of mind. Thanks for having her working for Cricket.”
“Best cricket store I have been to. Edward is very knowledgeable and helped me with my 5 lines. Even mentioned a promotion they were having with hbo max. 5 stars I am happy with my cricket service again thanks to Edward.”
“Adrianna was a doll! She took care of me with upmost professionalism and took care of exactly what I came for. She's also a great multitasker, who handles all of her customers with respect. I recommend asking for her when you visit.”
“I liked the customer service that Ty provided.
He is knowledgeable about the products and services being offered. I was able to ask questions and received helpful information and suggestions. Ty is friendly and courteous.”
“My husband and I went into the store for help with my Husband’s phone, it was dropping calls. Dylan, their sales rep greeted us warmly, and was eager to assist us with the problem. He was knowledgeable and really wanted to help us. He helped my husband troubleshoot and gave us several different options, not an instant “you just need a new phone.” After he spent probably an hour in total helping us while assisting his other customers as well, we decided to buy a new phone. He explained the options, helped us find our best option, along with finding the right case and installing a new screen protector that we purchased. Now, customers of cricket for over 2 years already, we will be staying with cricket and recommending them to our family and friends. We also need a new IPhone for our daughter and he advised us of a promotion that would save us some money. 110% effort. If you are thinking about switching or need an upgrade, go to the GIBSONTON store and ask for Dylan.”
“I went to explore plans, and I ended up getting a very deal on 2 phones. Marshal was assisting me. He was entering the information in the computer, while his coworker Joe came and started transferring the data of the old phones to the new phones. The store started to get busy and another worker Michael came and finished the data transfer on the phones because the other two guy's were helping other customers. It was nice to see them work well together and help each out. You don't see that often enough.”
“I came in with the intention of finding a phone that would be better than what I had when I came in I was met with Shakira the associate at the store not only was she helpful but she helped me to find a case and a screen protector and amazing phone for a great value and was able to get me everything I needed for a price that worked with my budget I came in here and expecting to hopefully get something that would work for a while and I got much more than that if you're looking for an amazing experience and the best customer service you've ever had you got to come here and make sure to ask for Shakira”
“I bought a speaker with Bluetooth and it doesn't work. They don't want to exchange it for another one because the boss is never there. He says they are rats. Don't buy there.”
“I had brought my phone in to get a new charging port put in. The gentleman who helped me was very kind. Several times he even apologized for a wait which wasn't even long at all. Overall, the service here is beyond amazing, the price is far from outrageous, and if you have a simple issue then you should expect to be in and out fairly quickly if the place isn't busy.
Yet, when I did bring in my phone, it did get busy and I waited less than an hour to get my phone back. I would recommend going here highly.”
“We purchased new iPhones. E worked with Michael. He was incredible….. took care of all the details we needed as we were trading in our older phones and adjusting our account to reflect changes in our needs.”
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“Visited this location for the first time a few days ago and I'm truly impressed with the patience and efficiency of the only person working there that day.He had a full store of people and handled it with tenacity. My family and I are appreciative of the service provided that day.”