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February 2022 by Rodrigo Allende
Yesterday, the branch manager, Vanessa Santos, went above and beyond to provide me with excellent customer service. Where the SunTrust Fraud Department/Call Center Ops failed, she succeeded. Thank you Vanessa for going out of your way to assist me with the issue, following up, and all while maintaining such a wonderful attitude and personality.
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January 2021 by Ashley Rodriguez
Unlike the person complaining below i feel that they took proper precautions when it came to covid. Very friendly and Vanessa was a huge help.
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June 2020 by Nathan Hangen
I visited a year ago to set up a business account and there was not a banker available that could help so I left. I thought I would give them a try a year later in setting up a new business account, but they were closed due to COVID. I will be giving my business to another bank and ignoring this bank for good. They are too small to be of any use. There is a 5/3 down the street and a BoA in Apollo Beach.
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March 2020 by Kelmie Bigelow
A good bank
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January 2019 by Jon Dough
After eight years of complaining that I wanted paperless statements, they added insult to injury by charging me for a paper statement. Every month I had to write and ask them to remove the charge. After writing a nasty email out of total frustration of their incompetence, their solution was to drop me as a customer, rather than fix the problem.
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January 2018 by Jeff Dunn
Good bank,friendly people
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January 2018 by Cindy Campbell
Slow rude service in the drive through, my advice is use a bank that values their commercial account holders.
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November 2017 by Dooley Groves, Inc
Hours of operation are not customer friendly. The hours should be for the convenience of the customer not the bankers.
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July 2017 by Ken Halter
Always good people.
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December 2016 by Coocoolilly 2006
Always super nice and efficient! Favorite SunTrust I've ever been to..great hiring for sure..thanks for yalls great service..
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February 2016 by A Mardis
The staff here is so personable and always goes above and beyond with excellent customer service!