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January 2024
Friendly and knowledgeable. Jeff is great to diagnose and make recommendations. Love my insoles and now walking like a normal human.
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December 2023
Pulled my boots out of the shoe box and the heals had dry rotted. I took them to the Shoe Lab in Ruskin and the service is very friendly and professional. Got the heals replaced in a very timely manner and the cost was very reasonable. I highly recommend the Shoe Lab for your professional shoe pairs.
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October 2023
Went in person. Jeff, the owner, is a super cool guy. It's just that when you're there in the shop, and he's paying attention to you, he doesn't answer phones or deal with other customers. That is great customer service.
