This is the slowest service bank I have ever been to. Seriously bank anywhere else.
September 2023
I'm five hours from the nearest truist and they're telling me they're locking my account because I sent my spouse a Zelle payment to transfer to another bank. This is the absolute worst customer service I've received from any bank in my life. Literally any other bank is better.
September 2023
I'm surprised to see the bad reviews. I've always had good experiences with everyone in the bank.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.