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November 2024 by Karen Boyer
When our never before used Generac died during Hurricane Milton, this guy strung us along for WEEKS before he quit servicing. Lost groceries, hot house, hotel stays. You'll regret choosing him!
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November 2024 by Mike B
Avoid at all costs, and there will be costs! Installed our Generac and received multiple references from us after a favorable experience. When the generator (serviced regularly) decided not to switch on after Milton (no water intrusion, no wind damage) they refused to even come out and diagnose the problem. When we first called, we were told, “your are in the top 10 on our priority list”, as we had no power. On a follow up call, casually said it was the “circuit board”, then said “no, it’s the brush”, again, without even coming out to the house. Told us the “part” was on order. Checked in with them a week later for an update on the “part” and received not a call, but an email stating that we weren’t important enough for them prioritize. “We are not repairing malfunctioning generators.” Absolutely the worst in customer service.
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April 2024 by Jim Longstreth
Highly recommend Jerome and Darlene as they are a wonderful team. Darlene keeps everthing scheduled and Jerome shows up to fix the issue quickly and understanding of a limited budget. ;-) Highly recommend for gas pool heater repair.
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February 2024 by Steve Babb
I had a really great experience with LPFP Gas. Jerome installed a pool heater and his work was top notch. Darlene is great to work with and helped find a suitable special order for us because I was interested in an upgraded design, They are great as a time and always delivered what was promised, on schedule and expected cost, with great customer service. I would easily recommend them any day.
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October 2023 by john p.
Reccommended by Pinch a penny and man, are these guys Great! Fee charged for coming out n diagnosing the issue-$$ applied to the repair. Ours was same day (gas pool water heater). A Real pleasure to work with. I try nought it would be a much bigger issue and LPFP handled it all in Less than a week! Back up Roth toasty warm water again. Thanks Gerome n Darlene! Particularly Darlene (Gett r one came out and got us working!!) Honest reliable-they chowed up and got it done!!!
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October 2023 by Michael L
Great experience with both Darlene and Jerome. They were extremely responsive and kept me informed on the status of my repair at all times. Absolutely will use them again.
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August 2023 by Fairl Thomas
Darlene and Jerome helped us find a solution to problem with an underground propane tank. They listened and were incredibly helpful instead of passing me on to someone else. Darlene promptly called me back and had contacts for who could help me. Amazing people who actually cared. Awesome company!!
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May 2023 by Steven Frost
LPFP has been keeping our Generac ready for any disaster that might arise. We have depended on them for over 3 years. I highly recommend them for all Generac maintenance and emergency services. Good job guys ?
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February 2023 by Sean Flynn
Best experience ever is an understatement!!! In under 24 hours from my initial call, my heater is back and running! I'll only use LPFP for any future pool heater needs!
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February 2022 by Diana Kollen
I had a great experience working with LPFP gas. They were super helpful and very friendly. Jerome gave me really good suggestions on replacement equipment and saved me lots of $$!! He installed and hooked everything up perfectly. Wonderful experience and would definitely work with again in the future! Thank you again!
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July 2021 by Julie Scanlon
Professional service, knowledgeable and competent. Jerome diagnosed my problem quickly and offered an expedient solution. He showed up when he said he would, was polite with expert knowledge. I asked him about another situation and he was very helpful with his suggestions on how to correct it. I would highly recommend Jerome and plan to use his services again. He is a knowledgable, professional expert who keeps his word.
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July 2021 by Wade Cullis
I've used Jerome and LPFP for many years after giving up on all the big names. Jerome is by far the most knowledgeable and dependable pool equipment service man I know. He's efficient and fair and gets to the issue quickly. I manage vacation rentals with pools and I can't afford to wait days for someone to show up. He's my go to guy, period.
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July 2021 by Miles Beamguard
Highly Recommended -
I had Jerome out to service my Pentair Pool Heater. This was after another "reputable" company could not fix it even though they installed it. Jerome arrived on time, diagnosed the problem which was not easy due to all of the corrosion, and not only fixed the issue, but ensured that all of the other components were maintained properly.
As a Professional Engineer myself, I found Jerome's assessment of the situation, his solution to fix the problem, and his impeccable workmanship to be above my expectations.
My family has been enjoying the heated pool for the past month now and I will not hesitate to call LPFP Gas in the future for further service.
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July 2021 by Bob Rekieta
We have had Jerry out on a few occasions. Once to replace a sensor on a pool heater ( it was registering way too high). Once to install new piping and a third to fix a small gas leak. With respect to the leak, he was out in a timely fashion... was unable to repair the leak at that moment but was able to find it and cap it until he could get the proper piping to fix it. In addition to fixing the leak, he also recognized that by using a wider pipe he could fix a lingering hot tub furnace issue that others were unable to completely resolve.
Jerry and Darlene have always been extremely professional, friendly and courteous. He does top notch work and I don't hesitate to call if needed or to refer him to friends and neighbors.
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July 2021 by kpmtba
Had this company out to service my pool. We were quoted $140 for the service call. He ended up spending 5 hours. He still wasn't able to figure out what was wrong with one switch and spent about half the time here talking. Gave me a bill at the end for $1,150.00! When I acted surprised at such a ridiculous amount for 5 hours his comment was "I'm not cheap". So he charged $140 for a service call and then another $200 PER HOUR for the time he was here. RUN from this company!
