-
May 2022 by Kathy G.
Horrible customer service. I've been waiting for over 20 minutes so far to get into my safe deposit box. I've NEVER had to wait at my branch in Huntington Beach CA! I am in and out in 5 minutes there. This branch on Corey is aweful...And rude to boot... I was just at BOA yesterday and was greeted and granted access to my father's safe deposit box immediately! I am seriously considering moving my accounts there.
-
January 2022 by Patrick Vargas
The worst experience a customer could have the teller an banker was really rude with bad customer experience this branch is the worst one for me
-
November 2021 by Vincent K.
I wrote a personal check to a co worker. It was written in his personal name. I wrote it to have proof that I paid him for IRS purposes. The bank teller stated that they need info on a business trucking account. Her name was Jennifer Larious(I hope I spelled her name correctly . She stated she was customer service manager. I wasn't receiving service through his business account plus he didn't want to use it either. I was always was under the assumption that if a check was written to a person , they can receive funds on demand with ID. The funds were available. Instead she continued to hassle him and I got irritated. He stated he was going to cancel his account. I wrote a check to myself so I can pay him plus have a receipt for tax records. . She asked me what's the money for? Really??? So She decide to use my check card and I received cash... I never got the proof that I paid my co worker. She has the snug attitude and I've never the the hassle for check cashing. How can I get a receipt showing I paid this man. No I need financial institution's proof..... Hey customer service manger, you cost me a tax liability.
-
August 2018 by Shelly O.
If I could give this branch no stars I would. Horrible customer service. Was making a deposit for a coworker had all the info I needed to make the deposit and the teller wanted me to do it via their app. I'm not downloading a app for a bank I don't use and then I would have to get my coworkers info to log on. Is she crazy? Went to another branch and they took it no problem. This is why I don't bank with you!!!
