The AT&T Store in St. Petersburg offers a wide range of phones, tablets, smartwatches, and connected devices from top brands. They provide flexible prepaid phone plans with no annual contract or credit check, as well as popular unlimited data plans that include 5G service at no extra cost. The sales staff is generally helpful and knowledgeable, although some customers have reported difficulties in getting information in writing or finalizing new rates. Employees like Alyssa S. and Zayy have been praised for going above and beyond to assist customers, even when dealing with technical issues or training new staff. While the store itself may be in need of some updating, the customer service experience is often described as excellent.
I went into the store a few days ago. Kelly was such a great help. She help me with all of my concerns. She did amazing job. Thanks so much Kelly it was nice to meet you.
August 2024
Sales people very nice and helpful with technical information. However, receiving things in writing and final new rates were nearly impossible. Not very good professional.
May 2024
Alyssa S. was so incredibly helpful during our trip to AT&T. We encountered some issues when trying to upgrade our phones and she went above and beyond to make the process as easy as possible. She was very knowledgeable and able to multitask, helping multiple people at one time, while also training an employee.