-
March 2024 by adriana castillo
This place wants just your money. No doctor is available went my dog got sick. They asked me go to a hospital as they don't deal with sick dogs. No even bother to take a look at him. The hospital in their name is for decoration only
-
March 2024 by Jolanta Serrano
I’ve been taking my old dog and my new dog here and I’ve been happy with their service. Thank you Banfield on MLK.
-
March 2024 by Justin McArthur
7 years of loyalty down the drain. So maybe new people idk I didn't catch the girls name. Trying to confirm my appointment tomorrow I was told good to go and when i asked to confirm my dogs as I gave the info for my accounts because for some strange reason I have an account for both but anyways proceeded to tell me that Alaska my huskie has never been seen there so I proceeded to ask questions as I was calling to confirm the appointments and my questions were taken as rude inwas wasting time in the end they canceled my dog Artemis and never found Alaska ad I've been pating on time for both animals.Called west bay explained the issues and were able to get me in same day.Only issue is now I need a new petsmart not stepping foot in a place where I'm not welcome sucks when the customer is wrong and has to find a new store for his pets to enjoy.
-
March 2024 by Jacob Browne
Dr. Waechter is great. She is communicative, friendly and caring.
-
March 2024 by Kim Horne
Again, I did not visit the hospital with my dog. I will never go to that place again. I was taking Dallas to the groomer which is right next to that hospital inside PetSmart. The groomers are awesome
-
January 2024 by brenda tucker
They are very good at everything to do with pets
-
January 2024 by raul perez
Absolutely the worse vet hospital I’ve ever come across. Denied service to my pet because of their own personal vendetta. Can’t believe I went to this hospital to get help and told me I needed to go somewhere else. This is now the second bad experience my family has had with them. I will be writing a formal complaint with banfield company over how they are running this hospital.Ps. Not all of the staff behaved like this. Some of the receptionist are nice. It was a handful who were rude and causing unnecessary problems when we just wanted to have our dog seen.
-
December 2023 by Jeff Till
Had my dog groomed. They have always done a great job.
-
December 2023 by Areyda G
I am extremely picky when it comes to vet care for my pets. I have found this office to be reliable and caring towards my fur babies. Dr. Rebecca Ivan and Dr. Jamarie Alvarez Aparicio have been extremely helpful. I would highly recommend you see either of these vets. This office is always busy but they are always very accommodating if needed, you just have to communicate your pets needs along with your schedule and they will work with you.
-
December 2023 by Matt Lawandales
Can I put 5000 Stars? For anybody who considers their pet a child, this is your place. We recently had to put down our dog and our Vet, took time out of her weekend to come help us because of the rapport we've built over the years, she even checked in with my wife the next day to see how she was doing. A+++++ HIGHLY HIGHLY RECOMMENDED
-
December 2023 by rachael brinson
Highly recommend getting the (OWP)!!We got Bonsai as a puppy and having the Optimus wellness plan helped so much! Saved a bunch money for sure!!Bonsai is very skittish around people and animal she does not know. However, this location and all the other ones I’ve been to do their best to make her feel absolutely welcome! and always sent her home with a treat couldn’t recommend this place more!
-
November 2023 by Miriam Garner
Dr. Waechter is by far the best vet I have ever seen! My cat has been struggling with a chronic problem for 8 months, and she was able to resolve our issues. She actually listens to her clients, and her recommendations are pet-centered and highly reasonable. I will never take my animals to a different vet!
-
October 2023 by LaTanya S
I always have a great experience at Banfield. I specifically like to schedule my dog’s appointments with Dr. Waechter since she’s been seeing her for the past 5 years. Everyone is always so friendly and efficient.
-
September 2023 by Denasia D
Duck has been coming to this Banfield location her entire life! She loves the employees and they have been very helpful every time we have come. We have the Banfield Puppy Plan which I highly recommend if you are adopting a puppy, it covers basic vaccines and office visit fees and you can add on heartworm, flea, and tick prevention as well. The office employees and vets are very kind and we really appreciate them! Our most recent visit we were assisted Jackie and Kris, but everyone at this location deserves a shoutout for being so great. We loved the cute stickers on our bag on the way out as well. Try this Banfield location!
-
May 2023 by Kelly Applegate
Love Dr. Vega! He is so thorough. The staff is amazing as well! Super personable and caring. Thank you for taking good care of Brock!
