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January 2024 by George Grasmann
They pour too much emphasis on their app. It's impossible to find a person to speak with on the phone. This is especially a problem for people with handicaps as you have to get into the office to talk to anybody to solve any kind of problem that isn't possible on the app and there's a lot of things that cannot be done on the app. Like correct transferring errors.That's really this is not a single store issue; it's global as far as this business is concerned
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December 2023 by Abraham J. Gonzalez Pabom
Excellent service with Sr. Jesus, kind cordial, helpful, always attentive and patient, with excellent conosimiento del área, posedo cuenta del banko yo, mis padres y hermanas y consideramos un excellent service with el sr. Jesus.-----Excellent service with Mr. Jesus, friendly, cordial, helpful, always attentive and patient, with excellent knowledge of the area, I, my parents and sisters have a bank account and we consider excellent service with Mr. Jesus.-----Excellent service with Mr. Jesús, friendly, cordial, helpful, always attentive and patient, with excellent knowledge of the area, me, my parents and my sisters have a bank account and we consider excellent service with Mr. Jesus.
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December 2023 by Alex GGJ
Shawn work so bad lazy dogI am waiting to just open one card 90 minutes plusVery bad location ????
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December 2023 by Maga Amir
I made same day two appointments in this branch and I had a excellent experiences with Jesus ?? . He is very knowledgeable, efficient and fast. And gave me clear answers and directions to my questions. Saved me a lot of time and helped me get through the process easily. Thanks a lot ⭐️ ⭐️⭐️⭐️⭐️
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November 2023 by Madison R Sheriff
ATMs never take deposits it’s so frustrating! Never coming back.
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October 2023 by Kevin Arputharaj
Absolute trash branch they are never open their atms never work. What type of bank doesn’t accept deposits
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September 2023 by Carol Torczon
I have the best bankers, Iza and Lindsay. They are professional, kind, and totally trustworthy
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April 2023 by Cathy DeMartino
I just arrived at 4:15 because this states that they are open until 5. There was a sign on the door saying they close at 4. Wasted trip, ugh!
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February 2023 by Tom G
Staff are unprofessional and taunt customers in line. Recommend to not use this location.
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October 2022 by Eric
Jesus and Bijan are the greatest. I went in angry and left the most happiest man ever. Thanks guys
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September 2022 by Matt
Horrible customer service and hours. How do yall get away with only being open for 6 hours a day? The majority of people are at work between 10am and 4pm. Bank of America is a joke.
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August 2022 by Tyler Miller
worst banking hours possible now.... not open til 10 am and close at 4... ill be closing my account soon.
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May 2022 by Desmond M.
The absolute worst banking experience of my life. I tried to cash a Bank of America issued check at the 54th Ave S location but they did not have the available funds though they tried and accepted the check. I was directed to the 22ave N location and a teller told me as a non-account holder than there are limits I should have been told about and would not try to cash the check unless I opened an account. She was more worried about the amount, where I banked, and completely ignored what I told her the other location stated. She said "It'll only take a few minutes to open an account." I told her "I do not want an account, just to cash the check." She immediately pushed the check back through the window and turned her head from me. Never asked me for ID, never tried to run the check (as the other location did without any problems) and ended the conversations just like that. I check BOA's policies and it states that there isn't a limit on BOA issued checks when cashing by non account holders. I went back to the 54th ave S location and was reassured that there SHOULD NOT have been an issue cashing the check. Highly unprofessional and I strongly suspect it was a personal issue rather a transactional issue. She was too concerned with the check amount and what I wanted to do with it. It was a well known insurance company check. I highly suggest banking elsewhere.
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April 2022 by Milena
Iza is amazing, she has a lot of knowledge,nice personality and she helped me with all my questions and concerns. She also did my wire transfer very quickly. Thanks Iza.
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March 2022 by Vincent Leo Bertola
They are competent and helpful, but today I canceled an appointment as they said they could see me at 2 Pm it is currently 3:05 pm and I am still waiting
