-
March 2024 by John mcdrama
Trash. Claim to offer Helocs. They don’t. And will deny you. After denying, they will tell you it was for a loan.
-
March 2024 by William Jones
I have been using Bankozk for a couple of years and they offer outstanding service.
-
March 2024 by John Stewarts
Stay away and Open an account with a reputable big bank for your peace of mind. Both manager Lynette Carney and her boss Adam Noble (whose IQ and EQ are in question) are the most incompetent bankers I’ve ever dealt with. They’ll close your account with no warning and for no reason. If they don’t like how you look or what is your skin color, they’ll hurt you. They suddenly closed my account that had thousands of dollars with tens of thousands going in and out with no warning. I had an emergency payment and next thing I know my card declined. I called and they said the account was closed by Lynette, who im pretty sure has dementia and is should definitely not have that much power in a bank.
-
March 2024 by Molly James
I am so pleased with the professionalism and attitude that I’ve seen banking with this branch. I cannot imagine a better customer experience.
-
March 2024 by John Stanley
Risky to bank with them. A major bank should be the way to go. They’re very shady. Management and higher ups are very incompetent and work part-time. VP of Biz Dev at the st Pete location, Lynette Carney, who apparently run the show at the bank is very racist and enjoys hurting customers. There’s no upside banking with them.
-
March 2024 by Najib Abou Ismail
Avoid at all costs. Racist from the ground up. Just bank with a reputable big bank like Chase or Bank of America and stay away from this failing bank. Them offering high yield return is not a good thing but rather a red flag. This bank’s processes are extremely outdated and give so much power to the local branch manager over your account. Local manager, Lynette, is one of the most racist people I’ve ever met. She only takes good care of her fellow white customers. Big banks like Chase and BoA support diversity and inclusion and have strict processes for racism not to be a common occurrence. This bank’s leadership doesn’t care. But they’ll pay the price, legally, one day.
-
February 2024 by Courtney Armstrong
Don’t trust them with your money. The bank manager has dementia and extremely incompetent customer service from the ground up to their senior regional leadership!!
-
December 2023 by Ahmad Hamadeh
Very hard to deal with , not sure I would trust them , I had a CD after expiring they moved it to 0.12% while there promotion rate is over 5% when closed it they charged 18 months interest crazy ..I have been with that location over 20 years
-
September 2023 by Jeanette Cross
Lynette Carney was very helpful with opening my personal account and very helpful with opening a CD
-
May 2023 by Yaz Ebrahimi
Best bank around in all of Florida. Relationships are everything, this bank excels at building upon that foundation of relationships.
-
April 2023 by Yaz Yaz
Best bank around in all of Florida. Relationships are everything, this bank excels at building upon that foundation of relationships.
-
May 2022 by Andrew Mallin
Wow!!! The tellers and bankers here really make a huge difference. Angela, DJ, hazel and Paul and linette ate such a joy everytime I come in. Thank you for being so kind and polite and friendly.
-
January 2022 by Julianne Nichter
I would not do your banking here. I was just berated and condescended by a teller over a very simple issue. I went to close a checking account that I rarely used. They apparently lost my ID copy and claimed to have been calling me “all summer” to resolve. Instead of sending me an email or letter instead they decided to close my account and issue a cashiers check which I have yet to receive from July. They made me feel like I was the bane of their existence of all summer 2021 (since the teller explicitly stated that they talked about how awful of a customer I was for not answering my phone…. I never actually received those call or VMs). If you care about the stewardship of your money go elsewhere.
-
September 2021 by Lauren Hagerman
Love the 4th street location.. the people there are always very helpful!!!! I just wish there were more n
-
January 2021 by Emiliano Sanchez
Convenient drive through check cashing. Great customer service