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January 2024 by Diane Love
My husband and I went in to purchase 2 CDs. We didn’t realize a credit freeze we’d put on our accounts would interfere. So we went home and removed freezes from all bureaus in both our names. We went back with additional information they’d requested to complete the transaction. Our credit still showed a freeze when they checked it so they promised to send it up to the supervisor to remedy. Waited over a week, called back. Nothing had been done. Then they asked for info about the checks we’d be depositing, we gave the info. Then they wanted copies of the checks, we took them so they could copy. We told them we needed to have an answer by the next day before rates drop. They started making more excuses. We left and won’t be back. It felt like a run around and waste of time.
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December 2023 by grammy bear
Fast and professional transaction. Kelly was so knowledgeable and professional. Thank you so much.
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September 2023 by Jeanette Cross
Lynette Carney was very helpful when I opened my account and very helpful with opening up a CD
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August 2023 by Kristi Rowles
I have all my personal + business bank accounts at OZK and love them. At this branch, Dina is my go-to contact for my accounts. She's always so helpful, kind, and repsonsive, and takes a genuine interest in me + my life/business!
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November 2022 by Air Medics
I love this bank especially this branch. All the employees are fantastic. Highly recommend
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August 2020 by April Calbo
DO NOT DO YOUR BANKING HERE. THIS IS THE WORST MOST UNPROFESSIONAL PLACE I HAVE EVER DEALT WITH IN MY LIFE.
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October 2019 by Nathan H.
This bank used to be great! After the different incarnations of Bank of the Ozarks to the current BankOZK, they don't care about their customers. cutting lobby hours and being closed on Saturdays, not to mention certain branches rarely having managers on site forcing multiple visits. The sad part is you would assume this would help their stock price.....but it hasn't. So not really sure if making it more inconvenient for customers is helping anything except finding another bank.
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January 2018 by Tara Rinkel
This bank is Great! I never have issues with any other staff or their services! Best bank to do business for my business with!
