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September 2023 by v hen
I received a couple of text messages from Bank OZK providing me a code and stating verification alerts were activated. I do not have an account with this bank. When I called the 800 number the representative right away sounded very annoyed and told me he could not provide me any information as to why I received those text messages since I did not have an account with them. I expressed my concern was that someone might be trying to open an account with my information, but again he told me he could not tell me why I had received those text messages and suggested I contacted my cell phone carrier.
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April 2023 by Eric Hurtado
Sophisticated & easy banking at its finest. Stellar service, always
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July 2022 by Vytas N.
I had to take time to write about the nicest employees at Beach dr. branch. I bank here because of them. They are so friendly and knowledgeable and such a pleasure to deal with. Managers assistant Elaine is so sharp, always has an answer for my questions and a solution for mine and my families' banking needs. And she does everything with smile. Thank you!
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November 2020 by Bill Kelso
The Best when it comes to Customer service, Thanks so much for all you do .
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February 2020 by Chris_the_Numismatic
What a great bank to use. Having been a member for less than a year, I love it. They do not charge a monthly fee for not having a certain amount of money per month, no service fee, and no force to get a credit card. In fact, this branch is one of the nicest and friendly branch. If you are looking for bank that is large without the large banking “chain” attitude, this is for you. However, I didn’t like how the app did not include mobile deposit when it firstcame out and how they still do not have a way to deposit a check via ATMs. Most banks allow you to deposit a check this way to make sure you have your money as soon as possible to be to avoid an overdraft fee, have money from your second job in your account to pay off debt when you work nights or weekends and can’t go to a bank during the day.
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August 2019 by Chris Garner
What a great bank to use. Having been a member for less than a year, I love it. They do not charge a monthly fee for not having a certain amount of money per month, no service fee, and no force to get a credit card. In fact, this branch is one of the nicest and friendly branch. If you are looking for bank that is large without the large banking “chain†attitude, this is for you.
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June 2019 by Ginger L.
Can't believe I'm reviewing a bank...but these folks are so kind and courteous. Bank OZK is possibly The Four Seasons of banking. They remember your face and name and truly have made banking a delightful errand. Huge shout out to this team!
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January 2018 by Steve Aikens
Barclay, Rachel, Jay, and Sam are great. They know their regular customers by name and provide excellent service. A great location for when you're downtown, plus having the ATM there and two more up at Sundial give you quick access to cash if you don't make it there during normal business hours.
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May 2017 by Propane Ninja
This branch says it's open on Saturday but number goes to general inbox. Probably was open before the change to Bank of Osucks. Now I'm stuck twiddling my thumbs until Monday. You realize that business owners work weekends right? *Disclaimer, still like my C1 staff at the 4th street branch. Saving grace at this point.
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February 2017 by indulgecigars
Jay, Rachel and Barclay are the absolute best!!! In addition to my commercial loan, all of my business and personal accounts are here. I typically use the Beach Drive and Central Avenue locations to do my banking. The excellent customer service (and staff) have stayed the same during the transition from C1. I've had the unfortunate experience of using three other banks since moving to Saint Pete in '09 and this one is bar far the best.
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November 2016 by Michael Keeffe
Since the beginning of the change over from C1 to Ozarks customer service declined. The feel of a "local" bank is gone. No deposits at ATMs. I had to go and pick up my new debit card in person as they deactivated my C1 card before issuing the new Ozarks card. Looking for a new bank.
