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May 2024 by John Czerwinski
I went to get a new watch fitted and have the date and time changed. I left with a fitted watch that needed the date and time adjusted still. Also, the saleswoman tried to sell me other watches by pointing out how mine was inferior and insinuated that she didn’t think I thought through my purchase. This would have been fine if I was looking to buy not just trying to enjoy my new gift that she offered her unsolicited opinion on. All together not a terrible experience but I don’t see any reason to support incomplete service and snobby sales people especially for luxury and expensive items.
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May 2024 by Anne Eidschun
From the very first time I visited Bernie and Son Jewelers, I knew that I had found the right place to make several purchases and I liked the idea that it was family owned. Everyone was friendly and after a few visits I felt completely at home.I have made purchases and I am very happy with the quality and the overall service that I received. Now I think of Bernie and Son as MY jeweler and will continue to make purchases. I have already taken other previously owned jewelry to them because I needed a repair or in one case I needed a gold necklace for a five year old pearl pendant. I highly recommend this jeweler!
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April 2024 by David Grundstein
I am grateful for the hospitality we encountered inside this beautiful store. Not only was the layout well displayed, it was gorgeous.Thank you✌️❤️?
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February 2024 by Adam Sherman
An extraordinarily friendly and knowledgeable family owned jewelry store, not snobby at all they make you feel right at home
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February 2024 by Susan Aiello
Love this place!! Honest and friendly!!!
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January 2024 by Ryan Glazier
I had a real good experience when I purchased my watch. The sales person was very knowledgeable and the owner even came out to help my questions. I will come back when I need something else.
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December 2023 by Holly Johnson
This is the place to go if you value quality and customer service. I got my first engagement ring here a few years ago and they recently helped me pick out an upgrade. I appreciate buying from a family business that makes me feel like a valued customer. Highly recommend!
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November 2023 by Raelyn M.
Bought a watch online that needed resizing. I easily walked in and was helped. It looked like they had a nice selection of watches and jewelry.
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October 2023 by Joe Damouny
The place is in a great location but the guy named Bob that works there is somewhat of a smug, arrogant, and deceptive guy. He tried shamelessly to convince me and my mom that he could replicate my deceased father's wedding band and missed by miles. When we informed him that it was not the same ring, he insisted that he never claimed it was before hanging up on my mom. We are out $350 and he acts as though he had nothing to do with it. When I confronted him at the store he immediately told me to leave because he had a new customer in there and needed to sink his paws into him without interference. Bob, I will never do business with you again and neither will anybody I know, if I can help it. Just because you're paying through the nose for a high dollar property, it doesnt give you the right to hustle others and then bump your gums at them.Edit -->> in the interest of being fair I wanted to edit my previous comment and let you know that Bob did just call my mother to rectify the situation. He is reimbursing her and all is better. Thanks for doing the right thing eventually Bob.
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September 2023 by Shane Leabu
Bob and Kurt provided an absolutely phenomenal experience. Honest and fair! Will be doing all future jewelry business here
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June 2023 by Drew LaGrande
Brad is great and extremely knowledgeable. We got great service and great selection of jewelry.
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June 2023 by Tommy Jamin
Great service!!! Brad was very knowledgeable and helped me find exactly what I was looking for. My favorite jewelry shop hands down.
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June 2023 by Nicole Rodríguez
I wanted to surprise my husband with a custom platinum wedding ring for Father's Day.Unfortunately, my jewelry designer had the piece produced at Bernie's & Son Jewelers.The $4000 ring is a disaster.The designer is absolutely devastated and says that in her 25 years in business she has never seen such bad quality.Worst of all, Brad at Bernie's & Son refuses to accept any responsibility or issue any refund.He says he inspected the ring personally and that to him, it is absolutely perfect.When pressed about it, he just says that he doesn't want the ring.Of course, who would want a ring like that? Look at the pictures.Bernie's & Son are not honest enough to stand by their work or reasonable enough to admit when they make a mistake.I have such low faith in them that I now feel I must go take the ring to be inspected by a reputable jeweler to see if there are any other surprises.Reading other reviews here and elsewhere, I can see that I'm not the only one that has had problems with them in the past, and Brad in particular.I really can't put into words how horrible it feels that this ring that was supposed to be a special gift, is now forever associated with the terrible quality and character of Bernie's & Son Jewelers.I'm writing this review in the hopes that others can avoid having their special gifts and special days ruined by them.
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June 2023 by Nicole R.
I wanted to surprise my husband with a custom platinum wedding ring for Father's Day. Unfortunately, my jewelry designer had the piece produced at Bernie's & Son Jewelers. The $4000 ring is a disaster. The designer is absolutely devastated and says that in her 25 years in business she has never seen such bad quality. Worst of all, Brad at Bernie's & Son refuses to accept any responsibility or issue any refund. He says he inspected the ring personally and that to him, it is absolutely perfect. When pressed about it, he just says that he doesn't want the ring. Of course, who would want a ring like that? Look at the pictures. Bernie's & Son are not honest enough to stand by their work or reasonable enough to admit when they make a mistake. I have such low faith in them that I now feel I must go take the ring to be inspected by a reputable jeweler to see if there are any other surprises. Reading other reviews here and elsewhere, I can see that I'm not the only one that has had problems with them in the past, and Brad in particular. I really can't put into words how horrible it feels that this ring that was supposed to be a special gift, is now forever associated with the terrible quality and character of Bernie's & Son Jewelers. I'm writing this review in the hopes that others can avoid having their special gifts and special days ruined by them.
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March 2023 by Nicky WaWa
I Love Bernie and Sons. I won’t shop anywhere else for jewelry. The whole staff treats you like family. The jeweler is fantastic and has taken care of me on multiple occasions. Great shop.
