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January 2024 by Dawn Taylor
I talked to a cricket representative who was very helpful. I had questions about them stopping the affordable connectivity and they gave me a website to.
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August 2023 by David D
Big shout out to Anthony S @ St. Pete's 62nd Ave. N store!Not only was he very patient, but also very knowledgeable of the devices I considered purchasing, as a drop-in customer, even helping navigate through the Apps loading after activation.
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December 2022 by Christina Tompkins
Cricket has a very fair-priced service. The internet/hotspot gigs are great and the service staff is well-trained and knowledgeable.
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December 2022 by Norman Goodwin
Really knows phones!! Wish everybody was as good as her at their job as her!!
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November 2022 by Kat Cline
Mary is a A+ times10 She is every helpful especially because I am blind and she is so understanding and takes her time to help customers understand everything about a phone and make it where I can understand and see it. She really cares about her customers and people.
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November 2022 by Nicholas Grey
The staff is nice, however do not work here if you have a name you go by that isn't your legal name, mostly if you're LGBTQ+. Despite me saying I would prefer to go by Nicholas (Not my legal name) I was told that I couldn't go by it, and even in casual conversation I was referred to as my dead name (a name i no longer use) many many times, and even addressed as such, even though i was told I was able to use a preferred name in the interview, as well as the application.
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November 2022 by Busby Jackson
Mary went way above and beyond. She gave me cell phone 101.made sure I knew how to use my phone and I knew about everything cricket has to offer.mary also helped me set up my libre2 my sugar has been out of control because another cricket sold me a phone that wasn't compatible with the libre2.i would get her 10 stars if it was available.
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October 2022 by Wynter Rivard-Stpeter
This was one of the worst customer services I've had in years with this place. The guy "helping" me was very rude and out of pocket, if I could give a 0 star I 100% would. Dont ever call yourselves professionals
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September 2022 by Adrian Hernandez
Wooao !!! Are very good people . Thanks friends your are very nice man. Thanks for every thing
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April 2022 by Nick Daniels
If I could give them zero stares I would the guy his name is Omar is rude and completely out of line no help will be switching service provider.
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March 2022 by Tim Smith
I got out of work late and I went to this cricket to get a new phone and as I walked up to the door it was locked and the guy inside said that they was closed and that I would have to come back tomorrow. But on the door and on the website it says that the store closes at 8pm and I was there at 7:45pm. So I went down the road to another carrier that was open and very happy to have my service. Very poor way to run a business. I will not tell anyone to go to this store ever.
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February 2022 by Greg Nadeau
Awesome experience, very knowledgeable staff, great deals on phones and services
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October 2021 by Chrissy Thompson
Customer service was excellent and very helpful.
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September 2021 by Ives Caminero
Often, we take consumer services without any consideration and do not thank the person who has helped us, but I am here to tell you that my experience at the Cricket store in Rutland Plaza store in St. Petersburg, FL. was awesome. I was in need of a phone that was compatible with my continuous glucose monitor, and I was also on a budget, Some of the other carriers I visited seemed to not understand what I was asking for or didn’t seem to care. But that all changed when I entered this Cricket store. Never have I come across customer service reps with such appeal. Tanner was really pleasant and helpful, but Mary was the star! Her knowledge about the products, services, and my personal needs were incredible! She carried herself like a true professional, but with a human side. Tanner was smooth and straightforward. Mary was very accommodating, patient and her attention to detail made me feel like I was her most important customer. She went above and beyond to help me out. I can’t thank Tanner and Mary enough for such a WONDERFUL experience. The store was very nice and clean and they both really care about their job, and it shows. Great employee award to Tanner. Best Employee award goes to Mary. My experience was definitely a 10, not a 5. I will forever recommend my family and friends to cricket wireless services and products.
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September 2021 by Robyn Graham
Tanner is A Allsome Employee He is The Best
