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September 2023 by Jas
Took my Santa Fe to Crown Hyundai for a tire and wheel repair. There, Jarett Ziemak took care of my case. He was incredibly helpful and accommodating. I dropped off my car in the morning and the repair was done around 3pm. Jarett was very professional and took care of everything in the best way possible, and in a very timely manner. I definitely recommend Crown Hyundai to anyone looking for top notch service!
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September 2023 by Ryan Diiorio
Impossible to get service.My girlfriend has called and attempted to have a paint failure issues resolved.Service had ignored her calls. We had to go to the dealership to finally get any acknowledgement.They sent us to crown collision center up the street. They reviewed the paint failure back in July, It’s now September No call back, no status update.We have attempted to call multiple times a week, with no resolve.I spoke the the GM and he had Ryan the service manager call back. We missed his call and have called and texted many times and are getting no status update.They have no organization or are playing games. Mr. Biggerstaff the GM needs to know they are still not assisting with this case and we would like to get this resolved; the paint failure is a known issue. The car looks absolutely terrible.Attention Ryan service manager. I have tried to call, I tried to text, you do not update at all. You do not answer calls or texts.This is from July when did you send off paper work? Probably today… This is a known issue you said you have a answer back in 24-48 hours. It’s been 1 week.
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September 2023 by Robert
It was a real pleasure to work with Justin Hoffman of Crown Hyundai. He got me just the car I was looking for at a fair price and a fair value for my trade-in. He stayed late as I could not get to the dealership until after work. I truly appreciate that and his deep product knowledge which he showed as he walked me through all of the controls in my new vehicle. I will be happy to give them repeat business!
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September 2023 by David T.
Where to begin??? Two weeks ago, I called to schedule a service visit. I was told that the nearest appointment wouldn't be until December (2 1/2 months away)! My AC went out, brake lights don't work, and when pressing the gas, engine winds up but doesn't move for a few seconds, EXTREMELY UNSAFE! Also, car sometimes won't go a reverse or move forward, unless turning the car off and back on. Radio shuts off, or the display gets "stuck" on the Hyundai splash screen, Paint is peeling, etc etc etc!I went ahead and took that appointment, only to find out it was NEVER booked! I only found that out today while calling them again to expedite the servicing. My wife and myself left our advisor, Ryan Murray several messaged, during this time, but this guy never calls back. Hyundai,At the very least, give is a fully paid rental, and then you can take the time to fix the vehicle, in between all that construction you got going on!PS: Last year it took them 8 months to replace the engine in this car. THey provided a rental during that time. It's the least you can do now...David T. & Angela C.
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August 2023 by Sidney Buettner
I just got a 2023 Hyundai Elantra and it is great! John was helping me with everything. Buying a car through a phone isn't always easy, but he was very helpful and answered any questions I had. When I finally got the car he really went above and beyond to make sure everything was perfect and really explained how everything worked as well.
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August 2023 by Steven Rivera Vega
A million thanks to Nick Lang from Crown Hyundai for the awesome service I received. After the initial conversation by email where I expressed that I was interested in this ford escape from there on everything went smoothGoing to the dealer and seeing the ford, taking it on a test drive and starting the paperwork. I was out of there with my new car in record time. And I can’t express enough how I loved the conversation I had with Nick, and seeing that we even visited the same countries. That made my time there enjoyableI’m not very good with names but I also wanna give thanks to the professional gentleman who explained me the financial details of the loans and terms and helped me get a payment close enough to my desires budgetI’ll be sure to keep buying cars from there would I need to in the future and send friends and family to them
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August 2023 by Yasser Nejjary
John You, did an amazing job at providing a hospitable environment for not only myself but my family as well. I am extremely satisfied with the service I received and was glad John was knowledgeable about the vehicle I was purchasing. Overall my experience was great at Crown Hyundai, I got the best deal I could get and they even worked on my financing. As a first time car buyer I am more than satisfied with my experience and it was the staff and people like John who made it all worth it. Thank you guys! ?
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August 2023 by Sarah lamont
I had a great experience at Crown Hyundai with John You as my salesperson/product specialist. He is extremely knowledgeable and accommodating. I did not feel pressured and the sales team did their best to work with me so that we all were happy with the deal. I recommend this dealership as I have been to many others where I walked away. Crown is very transparent, which I appreciate.
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June 2023 by James Hollenbach
On 30 and 31 May, my wife and I had a wonderful experience working with Jennifer Irvin to find the right car for us. She patiently and expertly provided us with all the information we needed and arranged two test drives to help us decide between a Santa Fe and a Tucson. Jennifer worked to get us the best possible price on each and advised us on the best financing strategy. Once we decided (on a Tucson Limited), she clearly and patiently led us through all the necessary paperwork. Finally, she carefully explained and demonstrated the car's extensive functions. Jennifer made the entire buying experience enjoyable.
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May 2023 by Ilya Berler
My partner and I just bought a new Palisade here. We worked with Dawson Bush, who is very accessible (communicated outside of his work hours, was prompt and detailed) and was dedicated to making sure we got the vehicle we wanted— the right trim, exterior/interior colors AND at a great price (via trade with another dealership). He even returned the $60 he found in our trade-in vehicle.Highly recommend Dawson!
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May 2023 by Michelle Mccarty
Steve Bednar was so helpful and caring and walked though everything I need. He took his time and showed me how thing worked and what I need. I will send anyone and everyone to him! Thank you so much! I love my new car!
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May 2023 by Brynne Eastman
I recently had the pleasure of working with Glen Gasbarro at Crown Hyundai and I couldn't be happier with my experience. From the moment I walked onto the lot, Glen was friendly, knowledgeable, and not at all pushy.He was patient with my questions and made sure I understood all of my options. I never felt pressured or rushed, and I really appreciated that.Even after I had purchased my car, Glen followed up with me to make sure everything was going smoothly and that I was happy with my purchase. That level of customer service is truly exceptional and speaks volumes about his dedication to his customers.Overall, I would highly recommend Glen to anyone in the market for a new car. He made the entire process easy and enjoyable, and I am thrilled with my new vehicle.
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March 2023 by Josh Hill
I needed a new car asap, so after researching different car brands/models, I decided on the Hyundai Venue. I looked online at the Crown dealership and found a car I was interested in. I then filled out the pre-qualification form and the next morning a salesman named Bruce Clament called me. I told him my situation and he answered all my questions. Shortly after the call I met him at the dealership to test drive the car I was interested in.I loved the car and told him I definitely wanted it, he said he would get to work right away. He never pressured me or gave off the fake car salesman vibe. It was a very genuine interaction and I felt he was really trying to make the purchase as smooth and easy for me as possible. He got everything ready for me remotely because I had to get to work, the next day I went to sign the paperwork and pick up my new 2023 Hyundai Venue.This was my second purchase from Crown Hyundai and I’ll continue to keep shopping with them when the time comes again.
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March 2023 by Jacqueline Shields
Sales Consultant John YouFinance Manager Rashawn LatimerMy experience at Crown Hyundai was freaking amazing. I was treated with much respect and I appreciate their honesty. I was made to feel at home and every question I had was answered. The conversations and laughs are priceless. I will remember this experience for the rest of my life. Very friendly, compassionate and they listened. Thank you for taking such good care of me and putting me in the vehicle that I wanted. Thank you for your honesty, thank you for smiling. Both of you continue to do what you're doing and I know you'll climb the ladder. I look forward to seeing your smiles when I come in for routine maintenance.Super excited For my New Vehicle and I HIGHLY recommend that you come in and see John and Rashawn, tell them I sent you, You will not be disappointed!!!
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February 2023 by Kathi Stewart
Steve Bednar at Crown was our salesman for the purchase of my new Tucson, he was fantastic. He walked us thru all of the unique features patiently. He gave us great tips. I would highly recommend Steve and Crown for your next new car.
