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December 2023 by Janet Kuliesh
We had a very nice experience purchasing our sectional from Doma. We had gone to several other stores but didn't find what we wanted. We found exactly the clean, sleek style and firm cushions at Doma that we were seeking but we wanted to custom order a larger size and fabric. Stephanie was extremely helpful - answering many questions, providing fabric samples, and being super-careful with our order. She is an asset to the store, and I very much appreciate her knowledge and the fact that she was there to help us, not just to sell us something.Our sectional is beautiful and comfortable, and we are super happy with it.
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November 2023 by James
We had a great experience there with you all. Taylor was great. Our furniture arrived earlier than expected as well. We enjoyed the showroom and felt comfortable there. We will be back for some more pieces soon!
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October 2023 by Cheryl Mills
We recently purchased some new furniture. We needed help in layout, size, and materials. Michael at the St Pete location was beyond helpful. His knowledge of interior design was exactly what we needed. He listened to our preferences and delivered spot on.
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August 2023 by Carla
Michael is a gifted design consultant and we thoroughly enjoyed working with him to update our living room furniture. We couldn't be happier with the result!
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August 2023 by Russel Jesski
Michael at St. Pete DOMA is always great, courteous and detailed. He always takes extra time to make sure we find what we are looking for and has even come out to the house to measure / examine pieces we were considering to ensure pieces will work in our space.
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August 2023 by Brian Goldbeck
Our whole experience with DoMA has been incredible, especially with Michael. That guy deserves a raise or promotion!He was very knowledgeable, patient, answered all of our questions and made the whole shopping experience wonderful. No pressure, smooth and easy going I would say. We definitely plan on purchasing more BDI furniture from DoMA towards the end of the year.Even the delivery guys were great. I don't recall their names but they came on time, were courteous and professional. They even showed us how to adjust the doors on the furniture unit. Very impressed all around.5 STARS IN MY BOOK! ?
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July 2023 by Kean Clifford
My Disheartening Experience with Doma Furniture StoreI regretfully recount my unfortunate experience with Doma Furniture Store, where I encountered significant issues with a recliner I purchased for a staggering $2,500. The product I received was marred by observable stitching and stuffing defects, as well as careless assembly. Adding to the disappointment, the recliner had a defective button that caused the motor to run continuously and over heat. Even after receiving a replacement button, it became evident that the issue was likely a design flaw, making it potentially dangerous.Upon notifying both Doma and the manufacturer of these flaws immediately after delivery, I had hoped for understanding and support from their customer service team. Unfortunately, I was met with resistance and a lack of willingness to address the production issues. Instead of acknowledging the problem, Doma sought to shift the blame onto me, claiming the defects were somehow my fault for placing the order. I found this particularly disheartening, especially considering that the showroom floor chair exhibited no such defects, making my case even more compelling.Doma's attempt to excuse the manufacturer's poor workmanship by citing workforce shortages and supply chain issues was disappointing and out dated, to say the least. Their stance essentially conveyed that once the faulty chair was in my home, it became my problem to deal with. In fact, a Doma representative explicitly stated that "these defects are acceptable," leaving me feeling betrayed and disregarded as a customer.Eventually, a courteous repair technician was sent to inspect the chair, replacing the button in the process. However, the technician had reservations about the button's long-term functionality and expressed doubt that repairing the shoddy stitching and stuffing was even possible. According to their assessment, the defects were so extensive that a repair would not be cost-effective, rendering the chair a total loss and destined for recycling.It is disheartening to note that despite the technician's report, I have received no follow-up communication from either Doma or the manufacturer in the past two months. This lack of accountability only exacerbates my frustration with the entire situation.Before making any significant purchases at Doma Furniture Store, I urge you to consider the type of service and support you may encounter. Regrettably, my experience suggests that they may not be the reliable and reputable furniture brokers you'd hope for when investing in quality pieces for your home. Instead, it felt like I was dealing with sellers of subpar, overpriced merchandise who prioritized passing the buck rather than standing up to the shoddy manufacturers.It pains me to admit this, but I made the mistake of trusting Doma, and I hope others can learn from my experience. Spending more money does not necessarily guarantee a superior product, and it is crucial to demand exceptional customer service from companies like Doma. Choose wisely when it comes to your home furniture pieces and opt to work with vendors who truly prioritize their customers' satisfaction.
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July 2023 by Sherry
we worked with Michael at the St Pete location. I couldn’t be happier with our selections. Everyone is so responsive and helpful and worked with us when our closing was delayed and had to keep pushing back delivery. I would highly recommend both the St Pete and Tampa location, everyone is very knowledgeable, and I love how you can customize almost everything!
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June 2023 by Tracy Doles
Thank you for everything!! The whole process was super smooth. The daybed is wonderful, and I’m happy with my purchase, delivered just in time for summer!! . The staff is wonderful, Josh!! He was great, and went above and beyond!! I’ll definitely recommend Doma when I can!
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June 2023 by Christopher Kuleci
Amazing store with fantastic options to improve your interior decor. The staff is extremely knowledgeable and provide a unique personal shopping experience. They have stores on either side of the bay. Highly recommended. Go check them out.
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April 2023 by Howard Miller
We couldn’t have been more pleased and impressed by Michael’s attention to detail and design savvy. He helped us furnish several rooms and all his suggestions turned out wonderful.
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January 2023 by Brendan Bauer
I have purchased a number of items from DoMA, including patio furniture and living room items. I worked with Michael; he is excellent. He is very knowledgeable on design issues. The timeframes he promised were all met, the deliveries were well-executed.
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October 2022 by Angela D. Grannan, REALTOR
Michael was excellent! He knew the products, reviews, qualities, and made the process super easy! We are in love with our new bed!
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October 2022 by Rohan Mehta
I was asked to write this review. I hope this is a learning lesson for the staff and helpful to future buyers.1) Four stars for the quality of products.2) Two stars for rep knowledge and customer service.Customer rep; Deborah at Tampa location. I travelled all the way from Gainesville to buy furniture at Doma, given their high end inventory and amazing reviews. I was told that there are several movers who travel my way and shipping would not be an issue, however Doma does not have its own shipping beyond a 30 mile radius. I ordered a Luonto sectional and Himolla recliner for about 6.5 grand end of May/2022. Around July second week my furniture arrived at Doma's warehouse- St. Pete. I was provided a number by Deborah to a company that I presumed was a "truck owner/ moving company" but it turned out to of a "brokerage" who arranges shipping through their contracted companies. I had been provided a price to ship which was subject to change "closer to time of delivery" and it turned out to be much higher then what was initially quoted. The broker also informed me that they do "curbside delivery only." The quote for delivery/ unpacking was twice as high. Doma was not clear about any of these details while they sold the items to me. With limited options, I had to hire an individual referred by Doma for 960 $ to ship and unpack the furniture. As soon as I had shipping scheduled Deborah reached out to me, attempting to sell more furniture! When the pieces finally arrived, I was amazed to find out- the Sectional required assembly! When I called Doma, another rep said "Most furniture just needs some screws to be put in." By no means, this assembly was less than a professional's job. To make things worse, Lunonto forgot to send enough # of screws to assemble. I had to hire a handyman for another $100 for assembly. To my amusement the sectional alined the wrong way, opposite to the configuration I had ordered. Doma accepted that Luonto shipped the wrong sectional to them!? By end of August, the correct sectional was white-gloved to me, however the delivery lads had no idea how to assemble it. Glad I had learnt how to with my previous mishap. The manager at Doma; Rosanna was very helpful to expedite the exchange, I must admit!All of this could have been avoided if Doma was very clear about shipping with curbside delivery and knew if the furniture required assembly. I spent countless hours and a lot of money to have two pieces of furniture delivered to my home. I inquired to find that many good furniture companies would even deliver interstate for a far lower price I had to pay for a 130 mile move within FL. I will not complain about the 3 month wait, given this age of COVID.I have not had enough time to assess the quality and durability of the pieces but I am not sure if I will take another chance with Doma or recommend it to folks outside of Tampa/ St. Pete area!
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September 2022 by Mandy Sahhar
Michael was incredible at helping us find the perfect couches for our home. It took us a while to make a decision and he was patient, kind, and incredibly helpful! We love our new furniture and will be shopping at Doma with Michael again!