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March 2024 by Ryan Vorhies
Melissa very helpful when deciding on size of storage unit. She made the moving process seamless. She even gave us pointers on how to maximize the space when positioning furniture.
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March 2024 by Charlie Mosher
I went into my unit at 5:50 p.m. The office was still open. I put some things in my unit and came back down about 5:00 after 6:00 The office was still open and a worker was standing leaning on the desk. The office door was open and I walked in and asked to have her unlock the men's room so I could use it. She said absolutely not we don't open them after 6:00 p.m. when we close. So my question is why was she still in the office with the lights on leaning over the desk. There's no reason in the world that she couldn't have unlocked the men's room door for 2 minutes for me to use it. Our unit will be canceled this month when it expires. Someone should instruct her on good customer service and bending a little bit when the circumstance requires. I'm 69 years old and I'm diabetic. Having to quickly use a restroom is vital for those with high blood sugar.
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February 2024 by Mark Rodriguez
Staff was great. She was very friendly and helpful.Lockers were very clean.
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February 2024 by chris macpherson
Melissa and Tye were great to deal with very personable and friendly. I will definitely recommend this place to friends and family It is a very safe place to store belongings.
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December 2023 by Bri Ohara
Ty did an awesome job with helping my parents decide on the right size unit. Very knowledge and professional. The facility is clean and well kept, most importantly Ty was eager to help and did it with an amazing smile.
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December 2023 by Brad Graham
Great facility and the staff is Wonderful I Just love the knowledge and friendly staff. I was amazed at the service from Diana she was GREAT!!!!!!!!! Thank You so much Brad and Cindy ps Thank You Wendy for hiring her!!!
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December 2023 by HENTHORNE
Ever since cubesmart bought this location out from Extra space... The prices went up, the staff is different and less friendly and the place isn't as clean.I am noticing lots of maintenance issues. Elevators out/not working often...trolleys torn up.Nothing like paying more and getting less? ?
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October 2023 by Floyd Martinez
Ty went out of her way to help me out with my storage situation. She is the type of employee everyone wants but seldom finds. I want to express my appreciation for her efforts.
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October 2023 by Stephen McNeill
Service was highly professional! Ty and Hope provided great service! Tremendously responsive and knowledgeable and were very understanding regarding my unique storage needs and challenges! The storage solution they recommended was outstanding!
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October 2023 by Debra Harvey
Shana helped us . She was a manager from another location . She was knowledgeable and great to deal with. She phoned us back later to give us an answer to an issue we had. Great customer service!
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October 2023 by Mary O
Even though things changed and did not get to use it, customer service was awesome and very helpful in helping me cancel.They were very courteous and professional
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October 2023 by Stephen Link
Excellent customer service and assistance.The facility on 2nd Ave. Nouth is very clean, very well kept and managed.
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September 2023 by Anne White
The service was fine- but I felt it was kind of dodgy to advertise first month free and then be told it’s actually cheaper not to take that option because it ends up being more expensive. Just give me a good deal to start with, you know?
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August 2023 by Paul Soltoff
Moving is never easy and transferring from a large storage space to a smaller space can be even more difficult. Ty at CubeSmart made it painless. Plus the smaller unit saved us significantly. She is the penultimate professional.
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August 2023 by Tracey Lee
The facility is clean, the service is EXCELLENT and the staff is on point. We will continue to use this location over the next 4 years while our children are in college.
