-
January 2024 by April Hester
Great service from the front walking into the store and great service on my car had a nail in my tire in quick and out friendly service
-
January 2024 by Cate Caron
Big shout out to Bubba today! You’re my man! I dropped in because my tire gauge indicated low tire pressure. He dropped what he was doing to check and fill up all 4 tires! Didn’t take much time but meant everything to me. Thank you so much.
-
January 2024 by Donald Wiederecht
The people that helped me at that store explained everything that needed to be done. I had questions and they were able to answer. Very professional.
-
January 2024 by Jan Schorpion
Great service, honest and fast.
-
January 2024 by Lady Di
5 stars! I received a oil change for my 2021 Tacoma today at 6 and was out in less than an hour and these awesome guys even filled my tires up with air! Todd was amazing! He was basically handling everything from the phone calls the to mechanics coming in and dropping off paperwork, to the walk-ins that happened. GIVE THIS MAN A RAISE! He worked professionally, polite and calm in every situation that arose as I sat there and waited. I thanked him so much for doing my truck so late and also wanted to thank the mechanics there. You can tell they’re working so hard with the few guys in the shop they have there. I grew up around the mechanic field, and most of my family are mechanics. Todd and his crew working in the back all deserve recognition and a nice raise for the hard work they’re doing, especially Todd! He was the only one there keeping the place moving and hustled to keep everyone happy. Thank you Firestone, for the guys you have working there, please take notice for the hard work they’re doing, because they definitely deserve it! And FYI to the public, take your cars here and get worked on, it’s an awesome place! But also, be a human being and have a little patience. You take care of your car, the car takes care of you. Let these guys work their mechanic/ parts magic, and treat them with respect. It goes a long way. :)
-
January 2024 by Lady D.
5 stars! I received a oil change for my 2021 Tacoma today at 6 and was out in less than an hour and these awesome guys even filled my tires up with air! Todd was amazing! He was basically handling everything from the phone calls the to mechanics coming in and dropping off paperwork, to the walk-ins that happened. GIVE THIS MAN A RAISE! He worked professionally, polite and calm in every situation that arose as I sat there and waited. I thanked him so much for doing my truck so late and also wanted to thank the mechanics there. You can tell they're working so hard with the few guys in the shop they have there. I grew up around the mechanic field, and most of my family are mechanics. Todd and his crew working in the back all deserve recognition and a nice raise for the hard work they're doing, especially Todd! He was the only one there keeping the place moving and hustled to keep everyone happy. Thank you Firestone, for the guys you have working there, please take notice for the hard work they're doing, because they definitely deserve it! And FYI to the public, take your cars here and get worked on, it's an awesome place! But also, be a human being and have a little patience. You take care of your car, the car takes care of you. Let these guys work their mechanic/ parts magic, and treat them with respect. It goes a long way. :)
-
January 2024 by Single Life “SingleLifeDad” Dad
This place, and every other fire stone is absolutely awful.They all in this area have denied a rack and pinion replacement on a two grand caravanNever thought that was even a thingDo not go here
-
January 2024 by Keith Nixon
DON'T NOT TAKE YOU VEHICLE HERE!! I took my Mercedes SUV in for an alignment (it was free with 18 month package I bought) they told me that my CV was bad. They told me they had a guy that used to work for the dealership, so I said change it. They called me back and said good news it's only the boot but we'll have to order it, thought that was strange but ok change it. Drove it home that night and the boot came off. Took it back and got a call saying that my Rack and Pinion had failed and I had to replace it right away. So now around about $2500 extra dollars and 7 days without my truck. I go to pick it up drove about 3 miles and steering wouldn't turn at all. told me to bring it back in the morning. Held it for a couple more days, mind you I'm renting a vehicle all this time. Was informed that they did everything right it must be the power steering pump. Took it to another mechanic and they told me that the electrical was cut and the rack they put in probably never worked. Took it back to FS and they said there's nothing we can do, take it to the dealership and we'll pay diagnostics. So almost $3000 for a free alignment and the truck is not drivable. Ran into a former employee that used to work there and he said, DON'T NOT TAKE YOU VEHICLE THERE
-
January 2024 by chuck Cassady
I sent my mother to have her belt checked and Todd said everything thing was good and no belt change needed. I would recommend Todd and his team to anyone needing honest people to work on their vehicle. Thanks Todd
-
January 2024 by Ann Royal
Had a nail in my tire. Made an appointment. And was finished within an hour.
-
January 2024 by Kelly Hoylman
Everyone was very friendly and knowledgeable. The prices were fair also. They kept in touch with me about the work they were doing on my car. They also did not pressure me about other things needed done. I will keep using them for any auto needs.
-
January 2024 by Leandro Lopez
Horrible customer service from an old man at the front desk.
-
January 2024 by Ines Ormaza
Very satisfied with the service. 100% recommended.
-
January 2024 by Lesley Miller
I had brand new tires installed 11/2/2023 along with balance and alignment. I had to take my SUV back a week later because my whole front end was shaking and the balance was off. Then I just had to take back again because my front end was shaking really bad and the balance was off again. We will see how long it lasts this time. Staff is not friendly or understanding of the inconvenience. Not confident in this location or their ability to get things right.
-
January 2024 by Amanda Hires
My husband brought his car to get an oil change and new tires. We ended up with a car with a blown motor and they are not taking responsibility to fix the issue. This is a picture of his oil after they did an oil change! Do not bring your car there because if something happens they will not take responsibility for their mess up!
