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January 2024 by rlpupy
After being a long time shopper at this specific hot topic I am so disappointed on this review. Recently it seems like if you're a emo teenager you arent welcomed to walk around and shop as they'll follow you around and make your shopping experience awkward. Awful staff who made fun of my four year old brother and my mother for shopping for cute clothes for herself (not their issue arent they supposed to HELP my mom buy it?) , tall man with glasses made fun of my brother who is FOUR YEARS OLD. I frequent malls but I've never had a employees be so rude, they constantly aren't doing their job and standing in front of items and blocking the way. I recently got scolded for picking up my package at hot topic on something my own mom also did and I can tell as a teenager when I have eyes on me for suspected theft. Not once have I walked out to have them think this but every employee in there just wants a reason to have a power trip. Just a awful hot topic with rude employees. Worst hot topic I've ever been just go to another mall.
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December 2023 by Dakota
I’ve went to this Hot Topic for years and the experience is always great. The lighting is calming and the music choices are awesome. The store is well-organized and the employees are very accepting and helpful.
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December 2023 by Bells Croteau
A bit scarce product-wise compared to some other Hot Topics I've visited, still good though!
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November 2023 by Jennifer
I love Hot Topic it's one of my favorites.Good variety of stuff and a very nice and helpful staff at this Hot Topic.
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October 2023 by B Stanton
This is a really cool store. It has all kinds of items from all kinds of styles and characters. It does seem to be cramped at times when there are a lot of customers. The employees are friendly and very helpful. They are not pushy either, meaning they leave you alone to shop!
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October 2023 by Judith Henderson
So I was in your store today 10-15-2023 at around 5:30 pm I was looking for a ghost face mask and I was going to buy it, so I tried it on and wanted to see if it fit me, and some short heavyset girl with brown hair (employee), came up and started screaming at me about my germs being in the mask and told me that there were signs posted everywhere that you’re not allowed to put masks on so I took it off and there was no signs whatsoever and she was rude and obnoxious to me and I did not appreciate it. After several minutes, I continue to walk around the store she did come up to me and apologize and say that there were no signs up in the store, but just the fact of the way that she approached me and spoke to me it was very unprofessional and not very businesslike and if this is the way you train your associates to treat your customers that basically keep your operation in business I feel sorry for you. You need to better train your associates, and how they speak to the bread and butter, which is us the customer . I will not be going back and I hope everybody sees this. Very disappointing
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October 2023 by Michelle Nugent
Unrelatable but a huge variety of everything you could think of. Plenty of clearance area items as well as the earrings that are just super cool
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September 2023 by Greg Wineka
I was there because of my daughter wanted to check it out and look around some. Some of the prices were a little high for me but as usual she got what she wanted. Think GOD what she got was worth the price. I don't have the money to throw away like the majority of the people that go in there. The two working the store were great, helpful and funny.
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August 2023 by Mandy Colón
I've been shopping at Hot Topic since 2002. Theo and the staff at this location were phenomenal. Theo made sure to remind me of the sales they were running and even had me spin a reward wheel, which saved me an extra 30% on my entire purchase. Thank you Theo and staff! We will be back.
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July 2023 by Randi
The employees are awesome!! They have a great selection of band shirts, jewelry, Funko Pop figures, and a bunch of other cool stuff that you never knew that you needed! The store is always stocked, clean, and organized. The employees are always happy to get something from a high shelf or help find your size. I love the inclusive vibe and diversity that is associated with this company.
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July 2023 by kitten chompy
We were in the area visiting for our anniversary from Orlando, Sav (Savannah) took amazing care of us! They helped us with everything we need and made our experience memorable and fun! I love their little happy dances :) thank you sav! Hope to see you again in the near future! -chompy (aka Magnus)
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July 2023 by Jessica Castrodad
This store is fun! They sell all sorts of cartoon shirts, plushies, and merch.
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June 2023 by Nicole Bowie
It carries an array of bands/characters. My teen and preteen enjoy browsing. They also have good sales on tshirts often.
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June 2023 by bekah muller
ABSOLUTELY THE WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE! I placed an order online mid May. Almost 3 weeks later, and it has still not arrived after it said it would only take 5 to 8 days. I reached out to customer service (I spoke with Emilio) who told me they didn’t have a tracking number, but they somehow knew that the order was in transit... Then proceeded to cancel my order, refund me, but didn’t tell me anything before they did it. So now, I don’t have the item I originally ordered, or any reasoning, or any good thing to say. This is the WORST store.
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April 2023 by Jordan Friedeborn
Great little store! Lots of band shirts, and anime shirts, as well as little merch things like a ramen bowl and some energy drinks!