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March 2024 by Vince Murphy
Instead of using the website go to a office and have a professional do your taxes for you.
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March 2024 by Hannah Sears
I spent over an hour at this site and it was so frustrating. Someone else had to coach my tax agent on how to file my forms. I wouldn’t mind if I didn’t have to pay $150!!! She had no idea what she was doing. Just call and inquire before coming to this site.
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March 2023 by Zo Schultz
Miranda Berry was amazing made me feel so comfortable and explained everything.
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February 2022 by Phillip White
Customer satisfaction. tax preparer very helpful and good natured, as well as front desk staff.
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December 2021 by Tejas Kelkar
I tried to make an appointment but they will be open on January.....was really disappointed
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July 2021 by Sue Keating
Their Upfront Pricing stating "Anyone can know the price before tax preparation begins, with price transparency from start to finish." is a lie. A terrible experience and I'd recommend you look elsewhere for competence and transparency.
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April 2021 by Nathan Layton
The professional service by my tax preparer.
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April 2021 by Sam O'Dell
Well This year after 10 years of going to the Pasadena FL center, I decided to try a new office, as The H&R block person at the Pasadena HR Block had retired, she was the main reason for going to that office I would drive 45 mins just to get her, she was that great an agent, well now she is retired so I tried the HR Block office around the corner from my house on 4th street, on February 8th I made a 1:00 pm appt for March 6, 1:00 Upon entering the lady who was supposed to see me looked weird at me and said what do you need I told her I was here for a 1:00 appt and she said Well I can't do you cause I have one that's taking longer than expected, she said just drop yours off, I DID NOT WANT A DROP OFF AS I SCHEDULED AN APPOINTMENT TO MEET WITH AN AGENT then she referred me over to one that wasn't busy, he did not seem very knowlegable of the process either. NOt pleased with my experience at 4th Street and 110th Ave office.
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April 2021 by Orlando Marinez
Easy, knowledgeable personal, great locations, good schedule hours, easy to set an appointment, many representatives available per location...
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April 2021 by Deborah-Ann Stephens-John
The professional attention that was extended to me made me feel welcome to do business.
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April 2021 by Jake Erickson
Very easy process and great customer service with answers to all of my questions.
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March 2021 by Timothy Funderburk
I was seen the same day I made my appointment and seen promptly when I arrived for my appointment. The whole tax preparation process was done professionally and quickly. My tax prep professional gave me good tips for next year's taxes. And this was done at a reasonable price.
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March 2021 by Khamsone Limsavanh
very helpful with my tax and satisfying returns.
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March 2021 by Joe Maksimowicz
If you want your full refund that your meant to get, do not go here.
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February 2021 by Mz.Reiyce Boykin
Customer service. Michael Wilson was great and helpful. He provided a lot of tips and he was funny and made us smile.