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December 2023 by Angel Bickert
Rob was an incredible person and really nice while I was panicking. He explained what was going on and was very friendly. The crew was also very friendly and understanding. Incredible service
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December 2023 by P. Steve C.
I needed an oil change and a tire rotation. I almost didn't come to Jiffy Lube because there were so many bad reviews but decided to come anyway and pay careful attention to everything they did. Damion the assistant manager provided excellent customer service. He showed me my dirty cabin filter alongside a new one, and was very prompt and polite. There were no surprises when I got the bill, except the oil took 5.2 quarts and the price quoted was for 5 quarts, but $4 extra was
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November 2023 by Mr. M
$50 plus taxes and fees for the conventional oil change. I couldn’t find the prices online. I’ll be looking for a better deal somewhere else next time. The people working were friendly :)
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November 2023 by Tess Augusta
Avion at Jiffy Lube went above and beyond during my recent oil change. His friendly demeanor and professionalism stood out, creating a positive experience. He not only efficiently performed the service but also took the time to explain the process and offer valuable insights. Avion's dedication to customer satisfaction and vehicle safety left a lasting impression. I highly recommend Jiffy Lube, and I'll be returning for future services.
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November 2023 by Kathy Ahern
Very impressed with friendly, efficient and clearly competent staff. Service advisor accessed Ford specifications supporting his recommendations, and discussed how to proceed before agreeing to my decisions. Staff worked cooperatively together as a team.
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November 2023 by Maureen Durbeck
I went to Jiffy Lube to have my oil change and had to go back to the next day because it was leaking. I went on vacation came back to only find out my car was still leaking oil and had to have it towed to the Audi dealership because I was out of town for a while. I took my receipt to Jeff and he said that he would review it with the company it got approved and they would be sending me a check yet. Two months later after many follow-up phone calls, I still have not received check, Now when I call I just get an answering machine Friday and Monday all day. Jeff first forgot and then went on vacation so it’s actually been longer and yet promise a check within the next 5 days… it’s still been 2 months.
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September 2023 by Marc Massanari
Avoid this place! Recent oil change and I discovered oil slick on my garage floor. I check oil drain plug and it was tight and not leaking. But when I checked the oil filter it was very loose and dripping oil. I hadn’t driven more than 10 miles since the oil was changed. We were planning a big trip up north in a few days. Would have been catastrophic engine failure. I emailed the management. No reply but when I tried again a manager called me to say sorry and offered a refund. But 2 months later and no refund. I also found out that my neighbor had a similar experience too. GO ANYWHERE BUT HERE.
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September 2023 by Sandra Barnes
Sadly, being the first in line @ 7 am STILL takes 1.5 hours according to lone worker. Obviously there is a staffing problem. I am a girl and have never changed oil in my life...pretty sure that I could likely do it in less time.
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September 2023 by Sam Rimes
The MOST helpful and honest mechanics I have ever encountered. As much as we all hate car maintenance they have made this so extremely easy and offer "snap!" Financing for people without credit so you can get safely get back on the road. No sales tactics and no pushiness, I highly recommend this location the management and staff are so incredibly kind and understsnding.Services: Transmission
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August 2023 by John L.
Jeff (Manager), Scott, Ashton, and Dave. Did an awesome job helping me out with an oil leak this morning. It was simply a loose nut/bolt. Thanks again GUYS!!!!
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August 2023 by Sally O.
FANTASTIC service today provided by the Manager Jeff and the rest of the employees::Scott, Davion, Alex, Rob and Antonio!! Used the Groupon but would come back again without it.
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August 2023 by Samuel V.
Honest, helpful and friendly team. They assisted in showing me my vehicle wasn't due for an oil change for a thousand or so more miles and also pointed out an area that will need work in the future. Great service
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July 2023 by Dan C.
Saw others reviews that were older. I needed an air conditioner recharge and oil change. Other places never called back to set something up. I drove in, and it was like I was an emergency case. All technicians available were all over me as if my car service was the only thing that mattered. Like clock work, they checked fluids, filters, lights. Discussed what I might want to consider and I never felt pressured. AND what I decided to take care of was very reasonable and I already knew this was probably necessary. In less time than it would take anywhere else to just schedule an evaluation weeks in the future, and then schedule a fix after that, I had my air conditioner issue fixed (recharge along with checking for leaks and the compressor health), the oil changed, a tail light bulb replaced, a couple of fluids, and a clogged cabin filter taken care of. Included a record of what I might consider also having done. I don't consider that overly selling, but a responsible part of their job. Polite, competent, professional staff. All I had done during the one hour it took, cost less than an air conditioner evaluation at other places. No way I would ever go any place else first though I did this time as I didn't realize they did the air conditioner recharge. This was my 3rd visit ending with the same satisfaction and rating.
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July 2023 by MrFrankRocco
Payed for convenience, yet still had to stop and balance air pressure in my tires. They where totally missed. Not a massive deal, but for $70.00 i really don’t want a diy resolution to part of Jiffy Lube service. The staff at this location where all pleasant and professional.Service: Oil change
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July 2023 by BG
Great experience! Tbh hadn't changed my oil in a year ( I know, I know) they were kind, explained everything, and best of all no pressure for add on services. I got to chill in my car while they worked. It's Florida so yes it's hot, but they actually provided a lil cool air to keep me comfy while my car was off. Antonio and Michelle made my first Jiffy Lube visit an excellent one. I'll for sure be back?OH, annnd they were very efficient!Service: Oil change
