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November 2023 by Robert Seale
Went in thinking I purchased my road hazard here. They looked at the tire and pulled my truck in. After checking all my tires thay discovered my road hazard was with a competitor. I asked how much I owed after being there for an hour and the told me no charge. After telling them I felt I owed them they again refused payment. Good policy and very nice employees.
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November 2023 by Aimee Barrasso
The team here is so kind. They really went above and beyond to make sure that we were well taken care of. Their commitment to excellent customer service really shows! We are new to the area and will be going back for all of our future tire needs.
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November 2023 by Karen Whipple
The staff at Mavis Tires & Brakes are the very best!! I went in for a brake light warning and bulbs needing to be replaced. They changed both brake lights in record time!! I was only there less than 10 minutes!! When I asked for my bill I was told "no charge". I was so surprised and pleased with the Great Customer Service here. I will continue to go to Mavis Tire & Brake for my auto needs. This place is Great and I hope all will continue to go to them for their auto needs.
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November 2023 by Paul Meyers
Stopped in to get my tire repaired after running over a large chunk of metal which got lodged in the tire. Thankfully, the tire was able to be repaired instead of needing to be completely replaced. They took my car in quickly and had it ready within an hour. The cost of the repair was pretty reasonable too. My only negative comment is that there’s only ever one person working at the front counter and there’s always more than one customer waiting in line.
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November 2023 by Natalie Kubicki
Had a great experience at Mavis Tires and Brakes when I found a nail in my tire. Super quick repair, very friendly staff, had to return with another nail a couple of days later, same service, quick, friendly. Highly recommend.
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November 2023 by Lauren Sanferraro
Very disappointed with Mike and the team at Mavis. I had an appointment at 8am. When I walked in there was only one customer ahead of me (she also had an 8am appt and she was only getting one tire replaced). It took more than an hour and a half to complete her appointment, and even longer to get to mine (also, only replacing one tire). The first employee I asked about my wait time blew me off. During the lengthy wait, I saw at least 4 employees just standing around…including Mike standing at the front desk talking on the phone discussing about how he was going to force one of his employees into retirement. I waited for Mike to get off of his gossip phone call and asked him about the wait time…he had a major attitude like I was disturbing his social time and didn’t think it was unreasonable for a customer to wait over an hour and a half past my appointment time to even touch my vehicle. He laughed at me, rolled his eyes, and mouthed off when I showed concern about the wait time. After noticing I was writing a bad review, Mike offered me $20 off the price of my tire and free windshield wipers - a nice gesture, but not enough to keep my business after being treated so poorly. I won’t be back.
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November 2023 by Pam L
Wow! I had just left the dentist and knew my tire was low. What I didn’t realize was there was a screw in it. So I hunted around Google to find someone close by and found Mavis. Being a walk in I figured it would be a long wait but Mike took care of us and we settled in for the long haul. When he said it was all set, I was surprised and delighted.Being a woman, you kind of expect to be given the whole run a round. Trying to sell you this or that but none of that happened. Instead we waited in a clean waiting room, clean bathroom (unheard of at any mechanic) TV on and the best part? The entire car was clean! White interiors never lieThanks Mike and thanks to whoever worked on my car. I’ll definitely be back…considering I have three cars, it won’t take long LOL.
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October 2023 by Jason Judd
I had some tire shake and hoped to get balanced tires, but also knew it could of been something I ran over a few weeks ago. They showed me bulges in the tires and while the tires were off, the brakes were visible and needed replaced. I didn't have an appointment but they did everything same day. I know enough about cars to know I needed everything done and that I received a fair price. Staff was friendly and knowledgeable. The location is inviting and comfortable. With everything new, my brakes are a little soft but I'm confident if there's any issue, they would make it right. I appreciate that they took the time to look at everything, offer options, answer my questions, and do it all same day.
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October 2023 by Tim Huff
Extremely disappointed called last week to get a Price on tires for my camper didn’t realize I got directed to a call center for Mavis tires. I was given the price very happy with everything I was told it was $10 A piece to balance the tires. go to pick up the tires today. Also called numerous times saying please balance the tires get there and they want to charge $20 apiece to Balance attire I explained I was told $10. We’re not willing to help me out at all with the price and didn’t even have the tires balanced, I will never be shopping with them again
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September 2023 by Zack
Do not trust this Mavis. My wife stopped by with a flat tire and they told her it was not repairable and that she would need to buy a new tire. When I got home I took the tire off and it was a small nail right in the middle of the tread. It was easily patched at another shop with no issues for only $30.Do not go here, especially if you are a woman. They will try and rip you off.
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September 2023 by Judy Landin
This is the place to purchase tires, not only for price, but because they are honest and won't try to sell you something that you don't need. Also fast and knowledgeable. Make this your place for brakes and mechanics that are experienced. I give this place "5" plus stars.
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September 2023 by jonathan mercado
Amazing customer service. Very accommodating. Went in there for 5 new tires on my Jeep. The tires I wanted were at another shop so they made it happen. A few hours later my Jeep was ready to roll. Second time I’ve been there and second time I’ve had a great experience. Highly recommend to anyone looking for a reputable, hardworking, fair and trustworthy tire shop.
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September 2023 by Glenn Miller
Mavis Tires at 2701 Tyrone Blvd is exceptional. I called them on Sunday afternoon asking if they could remove a nail from my tire. My first surprise was that they were open on Sunday. Next, they said bring it in. I did, they fixed it and I was gone within 45 minutes.I am in a service business and rarely find businesses that exceed my expectations. The guys at Mavis did exactly that. Next time I need tires or service, they will be the first place I go.Thank you guys!!!
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September 2023 by Robert Wittman
I picked up a large screw a few Saturday nites ago. Sunday I had to scramble to find an open tire place, and even those who were open had no time for me until I stopped by Mavis on Tyrone. Even without an appointment -- and they were pretty busy -- they squeezed me in. Work was excellent and not more expensive than it ought to be. Thanks!
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August 2023 by Lesa Caryl
I was in need of having a tire patched and pulled into Tires Plus. The customer service was not friendly and they said it would be a 2 1/2 to 3 hour wait. I chose to leave and went across the street to Mavis Tires. What a pleasant difference! Grant & Troy are very friendly, helpful and get the job done fast & efficiently. I was out the door in 30 mins and felt the whole experience was wonderful! I will definitely go back to them for future needs.