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February 2024 by LaPriece A.
Ran all over town going to the big box stores trying to find supplies for my leaking sink. No one had the parts. They referred me to this place. Got here and were floored by the hospitality and knowledge we experienced. Not only did they have the parts we needed but they offered to prefabricate a faucet head for another project we haven't even started yet. This hardware store is AWESOME!!!
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September 2023 by Eric
THIS is why we need to support small business!Years ago when I'd lived closer, Palmer's had always fixed me up. I'd go in there with some screwed up plumbing thing and they'd not only sell me the parts but assemble them as much as they could for me and explain what I needed to do once home.This is the kind of place that'll sell you a dollar or two of washers rather than try to talk you into replacing an otherwise useful and much more expensive piece of hardware.The funny thing is, I'd moved away and forgotten about them. In the years since, I'd muddled my way through a few poorly done plumbing projects until I needed to replace a shower valve and what I had, I couldn't find ANYWHERE.There was no brand on it and I couldn't even find a picture of it on Google. Searching around Lowes and Home Depot - ziltch.I remembered Palmers down in St. Pete and had to look them up to see if they were still around. Sadly, this is one of those treasures you find and then quickly take for granted until your next emergency and it had been well over a decade since I'd been there.Sure enough, there they were and driving down, the place was just like I remember it - looking like a set piece from a movie. The kind of shop most people wouldn't believe existed in real-life.Walking in with my little fogged up ziplock they asked how they could help and before I could even get it on the counter, they had the replacement parts for me.I was in disbelief because I didn't thin they'd have even been able to really see what I had but sure enough, what they'd presented was exactly what I needed: a part from an old company that had gone out of business decades ago.I was in and out of the store in less than five minutes and fifty minutes later once home, after two days without water, I was up and running.If you live in St. Pete, this is where you need to go for ANYTHING plumbing related. Lowes and Home Depot may have what you need but a place like Palmer's needs to be loved and supported and not just relied on for the weird stuff.We need to support them to make sure they are there the next time we need the help they specialize in providing.Thank you Palmer's Hardware for being there and being ready to help fools like me!
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August 2023 by dan tellone
This place is simply the best!!! Very knowledgeable family who knows how to get the job done right, had to get a piece of copper pipe for a small job and not only did they cut it for me they got it ready for compression fittings and flanged out the pipe for me as well. 100% better than any big box store.
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August 2023 by JR GR
I never write reviews, but I was so impressed with this hardware store today, my first time there. I needed some hardware to attach a fishing rod holder to my cooler, and the very nice lady ran off and came back with everything I needed less than a minute later - stainless steel bolts, nuts, washers, etc. Everything fit perfectly. So helpful!!! It would have taken me at least a half hour to find the right pieces at Home Depot or Lowes. This business earned a new customer today. Even the kids working there were friendly and helpful! (WHAT?! AM I HAVING A STROKE?!) From now on, I'll be making this my first stop before going to one of the bigger stores. A+++++
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July 2023 by Lee D.
EXELLENT FULL Service, 'old fashion' hardware store. ALL the clerks can answer my (dumb) questions....... I sincerely hope they are training the next generation of helpers !!! We need more FULL-SERVICE hardware stores (Advisors - Helpers) like this these people !!!!
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June 2023 by Kristian Snow
They had the very unique bushing I needed, and they were even able to identify the brand just by the shape of the parts. And not priced expensively like Home Depot would. Amazing!
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May 2023 by L
Great people working there. They really know the mechanics of the job and are able to explain it to a do-it-yourselfer.They went above and beyond in helping us get the items we needed for our old tub faucet replacement and gave us some good pointers.They had the hard to find parts we needed and more, all at affordable prices!
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March 2023 by Ryan Carver
The line may be long but it's because you have the best service for the hardest problems you're trying to overcome with plumbing or anything of that nature. Just go here before you go to the big box stores if you have be difficult task in front of you to figure out. Palmer's will have the parts and the knowledge.
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March 2023 by cjoshua wattera
5 starsA diamond in the rough. Needed an exact part for got & cold water turn offs and went to 4 other plumbing places. I pulled up her not expecting much & was blown away by the knowledge, helpfulness & assistance I received. My difficult problem became there's w/ zero problems.From Jax fl & there the best ?
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February 2023 by Daniel Patrick
Was on the hunt for a old shower mixer valve plate. Struck out at the salvage yard and was told try Palmers Hardware. Had a picture on my phone and the daughter sourced the new part off the shelf within a minute and gave me a assembly diagram. Looked slightly different but She said don’t worry it will fit guaranteed! Yup 100% I love good honest hardworking people.
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February 2023 by Thomas Lee Veltri II
Walked in the woman couldn’t handle her customer base she was down right nasty and talked to her dad like he was beneath her and like a dog. Her store is just as scattered brained as she was. Maybe she needs to let the place go up for sale. I will never be back.
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January 2023 by Jason Hagen
This place is great. I am a Pro and was in from out of town. I had to do a bunch of repairs on my dad's condo. This place had all the hard to find, OE parts and advice I needed. Even loaned me a tool "on faith". Great people. Word is out though! Expect a bit of a wait but well worth it if you aren't unreasonable.
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December 2022 by Owen Tabby
Couldn’t figure out why after replacing a rubber seal why my tub kept dripping.I went in and showed the part to Jim and he was so helpful and knowledgeable.The knowledge and assistance that you receive from this family owned business is like no other store. They are an asset to our community.Thank you for you help… my tub is drip free. :)
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December 2022 by Gail McGhee
Great place and Jim is amazing, so knowledgeable, friendly and funny. He carries just about anything you need in plumbing supplies. The only place that had everything that we needed. We were replacing all hardware for our 44 year old tub and shower.
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December 2022 by Jenn D.
UPDATE: I went back in for help with another project and was so glad I did. The woman was able to guide me through two projects and didn't even try to sell me anything. Once again, so helpful and knowledgeable. ....I initially went to the big box store looking for a very specific sized adapter for my dishwasher. After searching all the aisles, I found an employee but he just kept running in the opposite direction. Zero customer service. When I finally got someone, I was bounced around from person to person and they ultimately referred me to Palmer's.When I arrived here, the parking situation was confusing. I recommend going around to the back. Inside, there was already a line of people with questions but the owner took time to answer everyone. Such a great guy. Super, super knowledgeable and made me smile the whole time. The shop is tiny and every inch is filled but he knows exactly where everything is and just what tools can be used to makeshift fix everything. Plus, I spent so much less than I would have at the big store. SO glad I was told to come here!
