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February 2024 by Amber Austin
I had an appointment for my dogs annual visit a month ago and was told he needed to come back in about 2 months for his other vaccines. After calling to confirm the day before I planned to bring him back for those vaccines, I was denied him getting those vaccines due to him having his heart murmur that is already known and established by the clinic. I was miscommunication with and informed of false information that has lead to an inconvenience and very unhappy client. I appreciate them wanting to make sure my dog is safe, but why did I go in for his yearly when I am told he has to have another one only a month later to get the rest of his vaccines he was told to wait off on to get. I am not happy with this experience though all the others over the past 3 years have been great here, but I don’t like wasting my time and being inconvenienced as I was.
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February 2024 by Linda Boutin
They gave my animals awesome care!
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February 2024 by Albert Loftus
This clinic belongs to Pet Pal Animal Shelter. It is a non kill shelter where I found the sweetest little female pittie.
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November 2023 by Angel Beason
Took my dog baker in to get shots, look at his ear and do a pre dental cleaning screening. I was a little nervous due to some reviews I saw.Dr. Illondo (I may be butchering the spelling) was so great with me and baker. She gave me some treat recommendations bc baker is a little overweight. pricing was MORE than fair. Tomorrow I schedule his actual teeth screening appointment and pick up his flea tick meds as long as his blood test is all good. I went in nervous and left feeling valued and that me and Baker matter.I have my other dog scheduled for shots and neutering later this month and I feel really good about it, like they are in good hands.Thank you pet pal and dr illondo!!
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November 2023 by Qsader Rabbit
This place totally sucks. We took our sick cat here and made us wait in one of the rooms for an hour and no one came in to check on us. They forgot about us. Not even the courtesy to let us know anything. Will never go to this place again. It's true, you do get what you for. Nothing at all. We got our money back and got the hell out of there. Thanks for a total waste of time.
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November 2023 by James Mearse
well i hope no one ever comes to this place they are most certainly not pals to pets and I've reviewed many reviews that tell me this place is a joke and the Director is just as bad , he himself has a potty mouth trying to be nice on the terms but im sure u get the jist i hope, this place should have been closed down years ago according to the reviews i looked at i was even told i would have the cops called on me , i hope he does i recorded the rude answer i got from the director and i will be going out of my way to make sure this place never gets to ruin someone else pet or there time for making sure there pet is being taken care of properly. I've decided to find a better place to send anyone other than this since they take it as a joke and asking for a deposit up front is not good business , that tells me you cant run your place of business nor take care of peoples pets with respect not only to the pet but to the owner as well. for this you have failed and i will be putting this place on notice on platt forms i use to notify the good people of St. Pete and surrounding areas to never go to pet pals vet clinic period they have other places that are affordable as well.
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October 2023 by jean garrett
First, every time I called, I got the voicemail. Second , the were unable to fit me in for a semi-emergency. I even showed up at 8. AM in a Saturday Third, I arrived 15 minutes early, and asked if the dr was running late and they said No. Fourth, I waited 45 minutes, really one hour, and finally asked what’s going on and they said the Dr had an emergency- I said why didn’t you tell me. Fifth, they let someone bring in a dog with NO leash and run around the waiting room. Yes, they did know. If they treat me this way, how are they going to treat my dog or your animal. By the way, the staff is always changing. I understand that they are inexpensive but you get what you pay for. While in the waiting room, I call Bayview vet and they fit me in two hours later. Had a great experience and they are reasonable priced.
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October 2023 by Scar J
I absolutely love pet pal! Dr. Smith has taken care of all my three kitty babies I rescued from the same litter. He did the neutering and spaying of all three and is just such an awesome Veterinarian. Everytime he called me, he’s so nice and reassuring. I have so much respect for him, not to mention everyone that I’ve encountered at the front desk, the Techs and even the other Vet Doctor, I forget her name but she has also helped me before and she was very nice and caring. Always the animals best interest in mind. It’s very affordable and I truly have always had a pleasant experience here. I am so so grateful to have them nearby and to be able to trust them with my precious babies.
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October 2023 by Jessica Watson
Last week, I came in for a vaccines. And this was the best experience I've ever had at a veterinarian office. And I came in with my young son and my dog, and the weight was short, which I was so grateful for. The receptionist at the front desk was very nice and then the technician was phenomenal. She had to take my dogs temperature a second time because the first time it was too high because she was nervous. The technician was so understanding and just extremely helpful because she said she is a mother to a young son as well. She did tell me that she was new, but the way she dealt with my dog, I would've never guessed. She can be a handful! I am so grateful for Pet Pal and all the work that they do with this clinic and her shelter. I wanted to write this as a thank you to the wonderful staff being so nice and understanding of my hyper dog and child. I will be back soon.
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October 2023 by Rebecca Chapman
Excellent care at reasonable cost. Wonderful staff, from the receptionist to the vets.
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September 2023 by Luke
Fantastic vet! My Shiba is very restless when it comes to getting her vaccines and this clinic got them done quickly with no issues. The other 4 vets I went to wanted to sedate her to get the job done.Very good price and lovely concierge as well. I will be back.
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August 2023 by Wendy Brown
I expected to be treated 'rushed' but these humans were some of the nicest people. Kind, polite, patient. Not to mention the prices! For the same work I paid almost 500 at a different vet, they were just over 100 and that included flea meds and a rabies vaccine. The doctor was patient and explained every thing. I highly recommend using them!
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July 2023 by Tamara Ragsdale
I adopted one of my pups from Pet Pal. They love my pup as much as I do.
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July 2023 by Beth Eubank
Fast, friendly and affordable services! Biggest difference was not putting a "bandaid" on our dog for repeat visits like other vets. The Veterinarian explain allergy issues causing frequent ear and skin infections. Went going to the Vet every other month to now just a quick Allergy shot.
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July 2023 by Karee Bearance
For 3 years I've waited an hour and a half just for a Rabies vaccine.It may be low cost but they service the higher paying customers first and then scrug their shoulders if you ask how much longer.Definitely not going back.