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July 2025 by Rhee Me
To Jackie F… life happens and sometimes folks are late. I had the same thing happen and was told they open at 10. The person just stated the info and continued to remove the gates.
I don’t think they deserve 1 star because you didn’t have 20 minutes to spare. I agree it is false advertisement about the opening time.
**The staff were great and there was even a bilingual staff member. In my opinion, YOU formed an opinion before even having a true experience there. Let’s not jump the gun.
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July 2025 by Jackie Fabrechang
Person showed up late and wasn't opening til hour later than posted then tried to ignore us and was rude
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May 2025 by Francine Boudreau
Great place for souvenirs.
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April 2025 by Ali \u0026 Nic
A great place to get gifts but there’s also clean restrooms inside! There’s also an elevator up to deck 5 where there is a bar with great views! The tram also stops right here!
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August 2024 by Jenny Nie
super rude.
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April 2024 by Sarah Demers
Lady at gift shop today was extremely rude.I asked for a receipt and she snipped at me.She than shorted me two cents and when asked she got even more rude.Ruined my experience at the pier.
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March 2024 by Jane
I tried to exchange a tee shirt today for a different size at the shop on the pier today. Shirt had tag on, was clean and unworn, and I had the paper receipt. Clerk told me there are no exchanges. Then added that I could exchange the shirt if I had bought it in the last few days. It had been a week, so she refused to exchange the shirt for a larger size. Same clerk who advised me on sizing the week before. I told her that I and my many out of town guests would be taking our business elsewhere from now on. There are plenty of stores in St Pete that sell tee shirts who appreciate your business and have great customer service.
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February 2024 by Linda Ciccone
Was looking for something long sleeved and found a nice top.
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December 2023 by M J
Seriously disappointed at the fact that you guys decided to close EArLY on the ONLY night I could make it down to get my mom a Christmas gift. I will be calling in the Morning and speaking to management. What a waste is my time!
And if your hours are different than what’s listed on Google, then I’d highly suggest you changing your hours on your Google business page!! Misleading customers is not a good thing
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December 2023 by Alex Brown
Nice place
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November 2023 by yuswalter Ramirez
very expensive, they also charge you 20% extra for the service apart from the tip and the food does not have the quality or quantity required for the prices only the music and the view serve
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November 2023 by Ed Duvall
Always a fun day at the pier, lots of food and drinks.
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November 2023 by Lijinliang Li
Nice please. Nice music
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November 2023 by Arley Corvo Lopez
Awful customer service. They ignore you at all time. Not a thank you, not even a hi or bay. It is too hard for them.
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September 2023 by Ronald Hall
Sunset at the Saint Pete pier
