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March 2024 by Erin Herbert
Rachel was amazing. So helpful, patient, kind, and efficient! We came in for 7 piercings total, and she handled them all like a pro.
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March 2024 by Aubrey Danhoff
Loved my experience! Mariah was everything!
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December 2023 by Sierra Freeman
I recommend this place highly. I don't remember her name, but I believe she was the manager. Long haired woman, anyways! She was such a wonderful person to talk to, and work with. I was looking for something special to share with my grandma, who is no longer with us. She worked with me on pricing, and understood that it was something that needed to last. After a disappointing purchase from across the way at Shalimar's, which I've gone to for years! I found something so much better with better quality, and customer service. She alone will have my business when I return to look for any type of jewelry.
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October 2023 by Travis (Twappliance)
Rachel is a really really great person she was thorough with everything she let me take my time she was showed me all the pieces were to look for she was just unbelievable you guys are very lucky to have her as a associate. She really needs to be a supervisor or manager she's unbelievable and you know because I own my own business and I do what a lot of people and she's a supervisor or manager of material guarantee 100%. I will definitely be back there only when she's working.
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July 2023 by Shannon Preston
DON’T BUY JEWELRY FOR YOUR PIERCINGS HERE. Oh my god, currently trying to remove a hoop from my ear that I bought from this place and it won’t come out, my piercing is infected (I’ve had this pierced for over a year) so the metal isn’t quality at all. I have a splitting headache because my ear is SO swollen/infected from the jewelry! I’m literally having the worst time ever and I’ve never experienced this before. ONLY GO TO JEWELERS WITH QUALITY PIERCING GRADE JEWELRY - I usually do, but I wanted to take their word for it and I regret it so much right now. I wouldn’t wish this on anyone!!!
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April 2023 by Bartinemus Lawrence
Banter is the only place I buy my gold for the last 6 years. They were once Pircing pergola. The warranty plan is like no other. I recently got my chain upgrade, pendent also.
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March 2023 by Kara Tait
The woman who pierced my ears was amazing!! She asked me what I wanted for everything. This was my second time piercing my ears ( my old ones closed up) and she even used my old holes to pierce them the same way 10/10!!!
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January 2023 by Lindsay Johnson
I JUST GOT BOTH OF MY EARS PIERCED FOR THE FIRST TIME IN THE LONG TIME WITH MY MOTHER SAINT THERESA LITTLE FLOWER THERESE ANN PETERS JOHNSON THIS IS YOUR YOUNGEST Customer NAME IS LINDSAY MICHELLE JOHNSON.
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December 2022 by Bilan Evans
"Customer service is bias and ghetto." I'm referring to the white lady who tried to offend me with underhanded micro aggression. Fyi I was and still am so unbothered, not one care do I give to rate this place at all, Google notified me. For lack of better judgment I went to this place instead of ordering my stuff off of "Esty" which is "Authentic & Genuine" and has a enormous variety of pieces to choose from. I bought nothing from them that day and I don't plan on buying anything from this establishment ever, I did place an order with "Esty" and will again repeatedly in the future.
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June 2022 by stephanie pistey
Their piercings are only $60 versus Claire's that are 65. I'm going there to get piercing. They were friendly on the phone but she was helping multiple customers and she wasn't focused.
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April 2021 by Taylor Kammerer
Pierced my two year olds ears yesterday. Very patient we had a great experience
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February 2021 by Alicia Riehle
SLOWEST SERVICE EVERRRR! I waited over 30minutes, watched them help several people who walked up after me. I left to do more shopping just to come back and deal with the service. Waited another 25mins before i just decided to take my business elsewhere!
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January 2021 by Fat Mouth
I'm coming back it was great
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May 2020 by Catherine P.
I was so happy when I left this place. Here I am 1.5 years later, scared to get a new piercing because my old jewelry that was supposed to be great is tarnished, my ears have been infected even though I kept up with the wash, and I have a keloid where one piercing used to be. One piercing swelled up so bad I had to go to another shop and have a piercer take it out for me. He told me I need better jewelry and that the cleaning regiment they gave me was a load of crap. He said don't use their cleaning product, use soap and water. Also I was advised not to twist my earring to clean which they did not tell me at pagoda. I also got like 5 piercings at once. My third hole on lobes, 1 cartilage on left, 2 cartilage on right. The piercer that removed my swollen piercing told me that was too much at once and he would've advised against it. He had nothing to gain from telling me all this, he was doing this for tip alone. At piercing pagoda they told me they were hiring when I was getting mine pierced. They said I should put in an application. I have no piercing experience. It was kind, but it gives me reason to question now. I will add, that I got my ear lobe piercings here when I was a kid and they are doing just fine now. A taddd off but no one could notice but me. TAKE AWAY: I would say you can get your earlobes pierced here. First and second holes, you will probably be fine. But your cartilage? Go to a piercer elsewhere. Stay away from this place for that. Please learn from my mistake.
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July 2019 by Erica Halmon
Daughters 11th birthday present, very professional and personal