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March 2025 by Kinga Sojka
Came in for a test today Feb 25th, 2025 at 12:45. My appointment was set up for 1pm. Lady took me in at 1:30 and asked for a referral from my doctor which I didn’t have as no one told me I need to bring it. I didn’t eat or drink for the past 2h to prepare for test and I offered to pay for it as I didn’t want to reschedule and I was denied the test! I asked her if I run home and come back in 20 min, could she take me in right away and she said I’ll have to wait in line again!
Everything now is electric, how are people suppose to know to bring paper referral not to even mention if I didn’t google how to prepare for the test, I wouldn’t know that you can’t eat or drink at least 1h before. Horrible service and experience. I even showed her my doctor’s information and she didn’t even suggest to reach out and get the order right there. She had no compassion or empathy for my situation. Now I have to lose another day of pay at work and reschedule.
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November 2024 by Ellie Lea
Very disappointed and concerned following my experience here. I was not given the correct specimen containers and given the wrong instructions for specimen storage. These test results will be significant to my health and I wish I had had the right information to begin with. What else may that staff member be doing wrong? Staff should be educated more thoroughly to ensure test results are accurate.
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September 2024 by Barry Dotson
I was confirmed for a 7:10am appointment but was skipped over several times until I questioned a staff member about taking 7:30 appointments ahead of me. She checked the system then brought me in but was not at all apologetic. Her attitude was like I was burdening her day. She was not at all compassionate. This is the worst experience I have ever had at any lab facility.
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July 2024 by Damaris Rivera
Worst experiance with ms joyce. she doesnt let anyone say anything without her talking over you. Her way of talking is like talking down to you.
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June 2024 by Terry
I want to thank Chris for being so skilled at my blood draw!!!
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June 2024 by Britini Banks
Clean Office, Quite and Alexis has a great personality made me feel very comfortable
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June 2024 by Angel Locke
I got to the facility about 15 minutes before they closed and they still took my blood. I was super grateful as I've been trying to get this done for a few weeks now. Thank you so much!
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June 2024 by Roberta Wilkowski
I was a walk in with no appointment. I spent less than 10 minutes at your facility. The experience was quick and painless!! Kudos!!
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June 2024 by Willa Jeffery
My appointment was for 9:30 am and they are always right on time taking me back for the lab work. Been going to the same Quest Location for the last 12 plus years and have never had a problem. Staff is always friendly and are excellent in doing the procedures. In and out in a timely manner. Best part, they are very close to my home.
I highly recommend Quest Diagnostics.
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May 2024 by Jeff Koziski
I don't remember the ladies name, I do know that she was from Poland and very professional. Next time I need a blood draw I hope I get someone like her
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May 2024 by Sig Martinez
Alice made my experience, as a first time quest visit, memorable. Will return.
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May 2024 by douglas swan
Excellent experience....no hitches or glitches Thanks for your work
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May 2024 by Matt Berry
In and out in no time at all, everyone was friendly and professional
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May 2024 by Evelyn Chambers
My visit was pain free
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May 2024 by Peter Ambrose
Perfectly easy and convenient