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November 2023 by cmderrx
After seeing other reviews about the same issue I had I felt I should leave one. I originally just tried calling the company but all you can do is leave a voicemail and they never responded. 10 minute oil change my @$$!. This is a terrible company, here is what happened to me.I spent over 1 hr waiting for an oil change. There were only 2 cars in front of me. The other 2 bays had an equal number of vehicles. Each of the other 2 lanes completed the 2 waiting vehicles and I watched at least 2 additional vehicles (in each lane) that arrived after me receive their service and leave before my oil change was completed! One of the guys doing my change told me that the guy who was processing me through was new. At what point should a manager at least step in and help the guy or maybe come out and say something to me. I paid over $110 for a "10 minute" oil change. I should have at least been offered some sort of discount but NO. I had a coupon that I was going to use but it was obvious the new guy was overwhelmed and I could not wait even longer for him to figure out how to apply it. Everybody was very nice but I will NEVER come back! From my receipt: Invoice # 134310 from Store #0236
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November 2023 by Lynn Libero
It was busy (week of TG...lotta road trips) but these guys get it done and with the best attitude! Every single person we interacted with was professional, super nice and went above and beyond! Ethan, Jacob, Dakota and Cody were our team. Would give more that five stars if I could! Thank you all!
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November 2023 by Shelly Screen
My first visit and I’ll definitely will be back! Staff was so amazing ,respectful and friendly. In the world we live in today it nice to experience true customer service again! Cody -Tony -Torryan put TEAM in teamwork. Keep up the good work!
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November 2023 by Denise Swisher
I had a wonderful time at your establishment. The guys that was working on. My car they were so great and they just kept a smile on my face and they did a absolutely great job. Thank you fellas.❤️
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November 2023 by Jeff F.
Waited 15 minutes once I pulled into the bay to even talk to someone. Explained 3 times that I didn't want my air filter removed - ignored me and pulled it out anyway in attempt to upsell me. I only wanted oil and filter / told them over and over. Then the guy, who's main job is changing oil, could not find the oil filter on my Toyota - claiming the skid plate was in the way - I've changed the oil for 20 years on this truck and somehow did it with one hand and no lift. They ended up being snarky about it like I was lying to them. No, it's really that easy - if you have even the slightest idea what you are doing. These guys do not. So I ended up having the air filter messed with (which I said not to over and over) and no oil change for 30 minutes of my time. Thanks for nothing.This place clearly doesn't know what they are doing and as for a 10 minute oil change / a gimmick to get you stuck in line,
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November 2023 by Bryan Mailman
This was my first time going to Take 5. They were super friendly, knowledgeable, pretty quick. And I was able to get a 25% Veteran’s discount, which was pretty awesome. I’d recommend this location.Service: Air & cabin filter replacement
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November 2023 by Peggy Johnson
I have been getting regular oil changes at Take 5. Yesterday had an oil change, car said oil level perfect. When I got home the car said oil levels showed high. I called Take 5 left a message. Manager called me back and said to bring the car in, I said I didn’t want to wait and he assume I would not have to wait. Went this morning, the manager on duty would not come speak to me and a technician said I had to go wait in line after waiting 15 minutes for the manager. An hour and twenty minutes later my problem was fixed. I do not like being lied too! Just be honest and tell me I would unfortunately have to waitService: Oil change
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November 2023 by angie bridges
Awesome staff. Got my work done super fast and efficiently. My car had been making a rattle since visiting a previous mechanic and I had been to 3 other shops to figure it out. These guys fixed it with no run around. They even topped up all my fluids and made sure I was road ready! cold water was a nice touch also. Overall solid group of dudes who will treat you like a person and not just a dollar sign. 10/10
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November 2023 by Nicole Marie
Guys here we're so nice and helpful! They not only changed my oil, they answered all of my car questions and we had a good laugh in the process. Very quick, affordable, and an all-around great experience. See you guys again in 3000 miles/3 months ?
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October 2023 by Courtney Chan
The flirting was a plus for me and I was happy to spend more than usual. Don't get on your techs for it, I'm sure they can read the room and see when it's not appropriate. Service was quick and thorough. I'm a repeat customer and will definitely be back.Services: Air & cabin filter replacement
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October 2023 by Claire Y.
Evan and Trevor were incredibly knowledgeable, charismatic and professional. Made the oil change process easy. Will be back!
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September 2023 by Elaine K.
Okay they did my oil change 3 days later I'm driving my car all of a sudden my car turns off and it broke down in a very dangerous spot on the bridge well I get my car towed in it had no oil in it messed up my engine so they did the oil change but they didn't put the oil back in it my car is gone I'm very upset with these people I give them no stars
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September 2023 by Deborah Bresnahan
This is the BEST TAKE 5! Very personalized. The bottle of water is most welcome! The guys make me feel welcome and part of the family. The ex military guy is Awesome. He remembers me and knows I am retired Air Force. Great job!
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September 2023 by Hope Felder-Crews
This visit was less than pleasing for me. The technician (the name Shawn was on his shirt; w/m) didn't answer or answered reluctantly questions I had related to what he informed me was going on with my vehicle. Often he acted as if he didn't hear me or seemed irritated that I'd asked a question. I just wanted to get my service and leave. I've been getting service from the business at 17th Ave North and US19 (St. Pete) for quite a while and have always received professional service, and assistance to reset my oil change reminder on my vehicle. He seemed as if he didn't want to be bothered so I didn't bother him. I understand people have bad days, but he was borderline rude.
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September 2023 by Shell Trivett
Service and staff were totally awesome. They greeted me with big smiles. Very thorough in checking on and replacing what I needed. Speedy service. Recommended to my friends!Services: Air & cabin filter replacement
