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March 2024 by Amy Miller
Ups staff help make my returns very easy
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March 2024 by Aaron Long
Bethanne was quick, courteous, and went out of her way to help.
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March 2024 by rachel weirich
Olivia and Kayleen are always super helpful and actually try to help you ship the most efficient way! Thank you so much downtown team - longtime user of this location :)
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March 2024 by Lisa Lafley
Love this UPS location! I’n in there frequently and everyone is so helpful. Special shout out to Olivia and Kaylen for being so proactive, friendly and efficient.
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March 2024 by Kellie Harmon
Had to drop off a cpl returns at this location and had a wonderful experience with Bethanne. Great location and great staff!
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March 2024 by Alessandra H
The greed and incompetence of this place is unbelievable. First of all, they always charge just to print UPS labels (unless it comes with a QR code which doesn't always come with) when the FedEx down the road by Williams Park will do it for free (even print UPS labels).Now, on Friday I bring a couple returns and only AFTER they're scanned I'm told they want to charge me another 7 dollars for bags, I told them I have packaging at home somewhere so I'll just come back. Now I'm back today and they're telling me the QR codes are not working, they cannot reprint the label and its an issue that I have to figure out myself with either UPS (whom I tried to call and obviously I cannot get through as usual, even after giving my tracking number) or the stores that issued me the QR codes (which referred me back to UPS.)And the employees at the store showed zero care, all they said was that there is nothing they can do when it was obviously an error on their end (they should have canceled the labels correctly or just left them on after printing them, because now all my tracking codes are showing as shipped but somehow they cannot reprint the labels, or honestly just ask about the additional charges before you start scanning and printing) and now I'm left to deal with it and they are unwilling to assist me.
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March 2024 by Jodi Marchewitz
This UPS store is the very best. The new people who work there are so nice. They are always helpful and it’s a please to interact with them. Shoutout to Olivia and Kaylen who are always on top of everything, super sweet to my dogs and always have a smile to offer their customers.
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March 2024 by K Kelso
Store 3248 has the friendliest and most efficient staff.
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March 2024 by Jim Brogan
Bethanne is awesome she is so nice and helpful and really cares about her customer service and goes above and beyond!
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March 2024 by Jose ruben fuentes
Great service! Specially Bethanne she is great! Awesome customer service always willing to go the extra mile!
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March 2024 by BrianInTheBurg
I received excellent service from Bethanne today. I frequent this store, and have been for years, but today (and a few other times recently), she was highly productive and efficient in helping me with a warm smile! We rarely see customer service like that in this day and age!
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March 2024 by Wayne Boudreaux
Bethanne is always friendly and helpful.
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March 2024 by Bee Dug
The store is a central & essential hub in downtown. The staff is great about helping us with all our needs from the small to the large. Thx Bethanne & team
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March 2024 by Tyler Newsome
Bethanne was so kind to work with. Made my trip very easy and explained all of the available pricing. She truly makes you feel like a valued customer!
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March 2024 by Anne Bonney-Home
I love this place! I pay a bit more for convenience, but the friendliness, helpfulness and personability of the staff makes it totally workwhile! They greet me with a smile and a friendly hello! Bethanne is always especially helpful! Thank you everyone! You make me want to come check my mail. (and that's kinda weird!)
