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March 2024 by Keith goodson
Easy peasy
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March 2024 by Juan Cruz
Went for 1st oil change and tire rotation. Don't know if tires were rotated because tire pressure wasn't checked. Drivers side were 38, passenger front was 34 and Rear 35 psi. People were great. I just have that issue if I paid for something that wasn't even done. Was trying to give it 3.5 start but doesn't allow.
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March 2024 by Ron Howard
I had an appointment and was seen right way! The service advisor was very good and handled my appointment with skill and grace! Will return as needed for service! ??
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March 2024 by Maqueda Yeeloy
I had an appointment for 7:00am for my vehicle but when I got there the rep said I got there too early. He said my appointment was for 9:30am. Even though I showed him my email confirmation he said I had to wait. Then the quote was for $2000 to change my water pump. They charged me $190 to tell me what I told them may be the problem. They even asked me to call someone to borrow the money if I didn't have it. So I couldn't afford a $2000 water pump replacement for a Ford fusion and I had to wait over 2 1/2 hours to be disappointed.Previously, they gave me a quote to fix my AC for $440, I then went to Pep Boys and they said my A/C just needed a recharge which was free of charge. I had to learn the hard way. Run from this place!!!
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March 2024 by Deezle Dawg
great work done quickly
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March 2024 by Cedric Hew
The service was great the service team kept in touch with me by phone text (from start to finish).
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March 2024 by Emily rose
This was my second vehicle purchase at an autonation. Always a pleasure to work with! Anthony was very helpful and patient and the finance team made it a seamless process. Will definitely be back for our next Ford purchase!
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March 2024 by Charles Harris
Great Service Department! They take excellent care of my 2023 Ford F-150 King Ranch. Very impressed that they cleaned my truck inside and out while it was being serviced. Stephen is an awesome service advisor. I appreciate they communicate with the customers with the wait time and progress with the vehicles. Highly recommended Service Department. I will continue to go to Auto Nation Ford for the maintenance of my vehicle.
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March 2024 by Kim Minors
Excellent service department! This is one of the best Ford service departments I have ever been to. My husband took his 2023 Ford F-150 King Ranch to get serviced. Stephen is a great service advisor! They even washed the truck and cleaned the inside before my husband received it back. Very impressed with the service and attention to detail this dealership gives to their customers and their vehicles. We will continue to use this service department in the future!
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March 2024 by Richard Felderman
Service advisor told me it would take about an hour and a half to complete work. Job was completed in an hour and 20 minutes and they also washed my car.
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March 2024 by Theresa Tiemann
My latest experience with Stephen as my service writer was exceptional. He is attentive and tries to communicate appropriately. I previously had very poor experiences with Derek as my service writer but I can see that Ford is trying to change the customer service they are providing which I am grateful for. Car was dropped off and service completed in a reasonable amount of time and notified when car was complete. Thank you.
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March 2024 by Steve G
This dealer has gone beyond normal procedures on service of my 2020 Ford F-250 truck.. Last time it had service they even washed it. Dad always had good luck with Ford's and I am glad I went with my Ford truck from AutoNation in Sanford. Thumbs up to Angie for explaining answers to my questions also. Thanks team.. Steve G
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March 2024 by Meg Newman
John Erber in the service department is the reason I use Auto Nation Ford.
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March 2024 by David Long
Gregory and the service crew are always on point! Been to many dealerships for service in the past, glad I found Auto Nations Sanford!
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March 2024 by Pat Abbott
Louie treated us right. He was tasked with trying to determine why my truck occasionally defaults to “safe” mode. Full diagnostics were performed and revealed nothing. A 21point inspection was done and recommended repairs were revealed. There was no charge which I found refreshing these days
