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November 2024 by Linda P
I’ve owned my Acura for over 10 years and have had all my service done here. Jeff Morton, my service advisor and the technicians have always been thorough, professional and taken excellent care of my car. Highly recommend!!!!
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October 2024 by Norman Merzzi
I stopped by this dealership yesterday to gather information. I met a gentleman named Adam safdari. I assumed he was a salesman but later in the conversation I found out he was the general manager, the highest position held at any car dealership. I wasn't sure what to expect when I walked in to this dealership,but I can tell you after speaking with Adam I know when it's time for me to make a decision he will be on my top two lists of people I would like to do business with. Thank you sir for an enjoyable experience I can only hope the rest of your team or as professional and genuine as you are. ?
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October 2024 by Scarlott Gleeson
Always a pleasure to work with Marcos. He is knowledgeable, efficient, courteous, communicative, prompt and has common sense. Thank you!!
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October 2024 by Steven Smith
My visit was quick and easy. They found that the part for my vehicle was under warranty and placed the order that day. Very convenient.
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October 2024 by Jeffrey Bernstein
The service was great.
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October 2024 by Tom Nebel
I always feel valued as a customer at AutoNation Acura North. Marcus, my service advisor, is friendly and informative and never pushy. I really appreciate the text and video updates on my MDX they provide while I am at the dealership for service. Thanks for keeping me running smoothly and trouble-free!
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October 2024 by Thomas Pax
My service rep, Julianna makes all the difference.
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October 2024 by George Parker
Once again, as always, I still continue to receive exceptionally excellent expert service from (AutoNation Acura in Sanford, FL) over the last 20 years for my Acura TL (2004) where I also bought my car.
My Acura service team lead, Charles Jones, works very closely with his master mechanic technicians to address & resolve (repair) all of the problems that I identify for my 20 year old car, and also, proactively identify & resolve (repair) problems that I didn't know about to identify before those problems, over time, become worse (more complex) & more expensive problems to fix (repair).
This last repair service, my Acura service team was really challenged because I had problems (repairs) which required parts where OEM (Original Equipment Manufacturer) parts were not available from Acura for my 20 year old car. My Acura service team worked very hard, didn't give up & were very resourceful (innovative) to research & identify alternative solutions to finally find Acura OEM parts that were required my car's repair because car parts manufactured by other non-Acura manufacturers (vendors) don't work (function, perform & last) as well as Acura OEM parts specifically designed by Acura for Acura cars.
Again, this is why my 20 year old car still looks like new, drives like new (including maintaining/improving original fast fuel-injection acceleration) & my gas mileage is slightly better than when I purchased my car.
I really appreciate this kind of continued exceptionally excellent expert service.
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September 2024 by James Ratliff
Quick & efficient
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September 2024 by Joel Mandel
Quick and easy, Marcos was great to work with.
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September 2024 by Casey Fernandez
Good news: Technician Jesse provides you with a short, narrated video that communicates very well the work he did, what he did not do, and recommendations.
Bad news: Service Advisor told me the transmission fluid was "dark" - but later I learned from Jesse it's a "closed system" meaning you cannot see the fluid. Tsk, tsk. I told them to hold off doing any work on the transmission.
Recovery: Manager acknowledged misrepresentation and said they had already replaced the fluid - and would eat the cost. In general, I believe this service group does a decent job; but, do not, do not, do not lie to your customers.
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September 2024 by Tyrone Humphrey
Marcos was a great help he provided me with a loaner and stress free experience with getting a recall done and oil change on my car
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September 2024 by Javy Cd
Excellent service , coming here again . Customer Service was awesome . Would definitely recommend if anyone is needs maintenance for your Acura .
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September 2024 by Kerin Howe
Excellent service! Julianna at Sanford Acura in Florida kept me informed about my car. She was very professional and friendly! She even sent me texts/photos on the health of my Acura MDX.
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September 2024 by Kris McConnell
Marco did an excellent job servicing my MDX
