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“We had an awesome experience when we rented bikes from them. The lady is so nice and so chill. They kept our luggage there and took great care of us. We had a great time riding through the river walk and through downtown.”
“FAR ABOVE & BEYOND! OUTSTANDING CUSTOMER SERVICE! Mr. Bikes and Boards is thee place to go for experienced knowledgeable and quick customer service, and for fair, unbeatable prices, caring, genuine attention and respect to your specific needs and time. Chad, owner, aka Mr. Bikes, runs his business with an abundance of integrity and with a commitment to the community that he is a part of. He went above and beyond to take care of my specific needs as his customers. I observed him doing the same for others in his store while I was there. This is a unique place worth going out of your way for. Chad will go out of his way for you, as his customer. He will want to keep you as a repeat customer. I will definitely be one of those.”
“I just got my bike back after a new gear set was put in and some other important repairs taken care of. The results were outstanding! After the cold snap I got a chance to take my bike out for a great ride. It was smooth and really comfortable. The bike just flew! The staff were really knowledgeable and friendly and I had a great experience. Thanks so much guys!”
“My husband and I got matching bikes for exercise. I’m really happy with the purchase and with the customer service! We added a dog carrier and will be adding some upgrades to make our ride more enjoyable. We thank you Retro City Cycle for everything!!”
“John is an amazing addition to the service department. He has extensive experience and always demonstrates professionalism and respect when servicing our tandem bicycle. He always eagerly greets customers who enter the store.
We had a complicated problem with our bottom bracket last week. John worked diligently to solve the issue and get us riding again. It was just one of several instances where I’ve trusted John over the last few years to work on our tandem bikes and put us in a position to enjoy tandem cycling.”
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“I had a great experience with the Phenomenal customer service that Ben & Mackey gave. The wait time was appropriate for the service that was performed. Most definitely will return & refer family and friends.”