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February 2024 by Summer Parker
Let me make you all aware this Burlington will sale you things without addressing there could be missing pieces I bought something for 30$ there for my kids opened the box was supposed to be 46 pieces was 32 pieces they had it marked down then back up again from 26$-27$ came out to 29 and some change complete waste of money each time I go into this location it’s a problem I called to address and all they can say is well if you want to return it you can put it all back in and bring it back like no my kids already opened the box up set it up and it wouldn’t be returnable at this point they had no regards or cares to that being the situation and I’m definitely done shopping at this location I spend lots of money there but whoever there management is and who ever is training these employees lack respect and understanding don’t be in the retail field if you aren’t cut out for it
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January 2024 by Ligia lorenzo
It was nice to find what I was looking for at a good price, thank you ?
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January 2024 by Lucy zavala
Excellent customer service, very good everything and everything, good price
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January 2024 by Agustina Diaz
It's good, I always find something I'm looking for.
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November 2023 by Jason Gutierrez
Closing almost an hour earlier than posted time. Even standing outside they refused to open the door
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November 2023 by Grace Hartley
they had some decent things but they closed way earlier than they were supposed to which was a bummer. i had to rush.
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November 2023 by Gwenda Adams
This is one of the best Burlington to go to. The best time to go is during the week.
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October 2023 by Lexxie Rodriguez
I love Burlington they always have great finds. We got the entire family sweaters just in time.
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October 2023 by Olga Nunez
"Today, I had a bad experience with the manager of the Burlington store located on W.P. Ball Boulevard in Sanford, Florida. I frequently shop at this store, but this is the second time I've had an issue there. The first time was about two months ago when I was buying a watch, and she didn't want to show it to me for a fitting. I basically had to beg her to let me try it on, and in the end, I bought it.Today, I went to buy a suitcase. I started selecting them because I needed a large one and, of course, I had to choose the color, brand, etc. I was lining them up to make my decision, and she started removing the suitcases from where I had them and began putting them away. I politely asked her not to put them away because I was still deciding, and I would put them back once I made my choice. She responded in a very unfriendly manner, telling me to make up my mind and decide which suitcases I wanted to see, and she continued to put away the ones I wanted to look at.There was one that I liked, and I asked if I could speak to someone about getting a small discount since I saw the same one at a lower price but in a different color at another store. She said, 'I don't think you'll find a cheaper suitcase than this one' and walked away. Later, I went to the cash register, and I asked the cashier if it was possible to talk to the manager and get a small discount. He seemed terrified to talk to the manager, so I told him not to worry, and I would speak to her myself.To my surprise, when the manager was coming towards us, I realized it was the same rude person I had the bad experience with earlier. However, I politely asked if she could give me a small discount, and her response was a flat 'NO, that's the final price.' She didn't even say 'I'm sorry, I can't.' I said, 'Okay, thank you,' left the suitcase there, and went to another store. But I really wanted the green one at Burlington, so I returned, paid the full price, and then calmly spoke to her, expressing my disappointment with her treatment and explaining that while I understood if she couldn't give a discount, this was not the way to treat a customer.It seems that the level of customer service that used to be present has been lost. What has happened? I always spend money there and very rarely ask for discounts. I like the store, but maybe I won't return."I Can understand that maybe she has a lot of things to do and maybe it was not the best day for her , but it is unfair to handle her frustration in that way.
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September 2023 by Alexia Dillard
This store is just so sad and terrible! They treat their employees disgustingly! Calling the disabled employees dumb and slow! Never giving lunches or breaks! Truly awful! Do not support this Burlington in any way! I truly hope the higher ups learn how to treat human beings with kindness and respect! Especially the woman named Marilyn she is downright cruel. I will never shop at this location again.:(:( absolutely sad and terrible!
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September 2023 by trish labato
Did not find a lot of deals this week . I like going there because it is well organized,it is always clean and the workers are always trying to help u.
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September 2023 by Susan Anderson (Me)
Store has petite clothing spread out in the entrance and to be honest, in the back left corner was large women's and I didn't find anything in between. The layout was very confusing
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July 2023 by Amanda C.
New discount shopping alert! Fantastic prices on name brands. Calvin Klein pants marked down from $90 to $22? Yes, please! Employees were super helpful. Especially "MO" who was at the cash register. Pleasant conversation with her and loved how she explained the discounts so we could celebrate my savings! It was raining like crazy so I was quick to get out. I forgot my Mario painting (12.99) and she ran out in the rain to give it to me. Major costumer service and above and beyond for sure! Definitely sign up for their email so you can be the first to know about sales. This place was organized and I didn't feel like I was searching through racks upon racks with wrong sizes in areas. They are on it! The fitting rooms were kept clean as well. Overall, it was a fantastic experience. Will return here or to a close location.
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May 2023 by jackie scott-butts
Always great prices. Can find all kinds of gift items for people
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May 2023 by jake brown
I think this one is a smaller location, but it was nicer than some I have been to.
