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February 2024 by Isabel Aurora Panganiban
Drove all the way over here on my lunch break to grab some quick replacements for my nose studs. What a waste of time.Door was locked with a hand written note saying they were on lunch. Multiple customers tried walking in while I was waiting outside for 40 min. This location is definitely losing business because employees lock the doors during open hours.
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February 2024 by Monica Puig
Taylor was amazing! She pierced my daughters ear and was very gentle and professional.
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February 2024 by Delilah Lynx
I’m soo happy they have a Claire’s location here!! I grew up going to Claire’s all the time! They’re so nice and have so many fun items kids love!
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January 2024 by Jana Hogan
Twice in one day, the door was locked with a hand-written sign. One said “Bank Run” and one said “Lunch Break.” We waited for more than 45 minutes the second time and still no one came. Also, the phone number listed on Google is not in service.
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December 2023 by Nanishka Morales
I wish I could leave 0 star. I will NEVER again do online orders here again. Placed my online order few days ago for pick up in store. All the items selected showed as available in store. My order was supposed to be ready within 2-4 hours. Two hours passed and didn’t receive the email to inform me my order was ready. 4 hours went by and still nothing. Store closed, and my order still not ready. Next day went by, later in the afternoon went to the store to see what was going on, the lady there had no idea what to do. She started looking for the items on the floor and did not find anything I ordered but a broken makeup kit, which she tried to give it to me without me noticing it. Ended up canceling my order. Super disappointed.
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December 2023 by Katrina B
This is terrible, the store is closed ahead of schedule. two days I arrived at 4:30 and 5:45 and they are сclosed - the lights are on in store?
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August 2023 by Google user
Today, I took my daughter specifically to this Claire’s Boutique located in Sanford, FL. She received several “Make A Wish” gift cards for her birthday, in which, Claire’s was listed as one of the establishments to go to. She was incredibly excited to go to Claire’s as this is her FAVORITE store!! We were in the store for over 30 minutes, as she browsed and picked out specific items that the Gift Cards would cover, $50 worth. Unbeknownst to me and the Manager, we were not able to redeem these specific Gift Cards in store, rather, you can only redeem them online. We found this out as the Manager, named Dei, she spoke with her POS Department and ended up trying to contact another department to find out “how to redeem” these specific gift cards. Mgr. Dei was very patient and kind throughout our visit there. She was very courteous and apologized for the inconvenience several times. Even though I ended up having to pay for the items another way, our experience was still a pleasant one!! We look forward to returning to Claire’s in the near future because of Mgr. Dei’s kindness to our birthday girl!!
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July 2023 by Michelle Charles
Today, I took my daughter specifically to this Claire’s Boutique located in Sanford, FL. She received several “Make A Wish” gift cards for her birthday, in which, Claire’s was listed as one of the establishments to go to. She was incredibly excited to go to Claire’s as this is her FAVORITE store!! We were in the store for over 30 minutes, as she browsed and picked out specific items that the Gift Cards would cover, $50 worth. Unbeknownst to me and the Manager, we were not able to redeem these specific Gift Cards in store, rather, you can only redeem them online.We found this out as the Manager, named Dei, she spoke with her POS Department and ended up trying to contact another department to find out “how to redeem” these specific gift cards. Mgr. Dei was very patient and kind throughout our visit there. She was very courteous and apologized for the inconvenience several times. Even though I ended up having to pay for the items another way, our experience was still a pleasant one!! We look forward to returning to Claire’s in the near future because of Mgr. Dei’s kindness to our birthday girl!!
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May 2023 by Colby Johnson
I’d just like to shout out Taylor for her amazing service, She pierced my daughters ears, and she loves them. Always had a smile on her face. Great store??
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May 2023 by joanne toussaint
I just went into Clair’s at the Sanford location. Love that store. Taylor is very nice and polite. What I loved was that she greeted me when I walked in. Thanks Taylor for helping me chose my nail polish and bracelet.
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April 2023 by John Katker
Hey Corporate Office…do you know this store is locked up at 4:30pm…knocked on door no employee in site.
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April 2023 by Myrian Adamczuk
90% of the times I went at different times, it was closed (and there was light inside)
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April 2023 by Sophia Trapani
I have gotten to the store numerous times recently, hours before closing, and the lights are on and the doors are locked. Horrible management.
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April 2023 by Nikki
It's Saturday. The store is supposed to be open until 8. There are employees in the store, it is 545PM and they are shaking their heads no with the door locked. Horrible management. No sign or explanation at all.Update on 04/05/2023 store is supposed to be open until 7. Got here at 6:30 and no one is here, doors are locked, and no one is answering the phone. Just shut down already!
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March 2023 by ER
They are open until 6pm showed up at 530 and the doors were locked and the lady inside said they close at 6 I said it's 530 she said sorry. Poor customer service
