DriveTime, based in Tempe, Arizona, is a large used vehicle retailer with over 140 dealerships across 27 states. Established in 2002, it is the second-largest business focused solely on used cars. With more than 5,000 employees, DriveTime has sold over 1 million vehicles and helps over 100,000 customers each year find the right car. Customers often praise the friendly and helpful staff, highlighting their patience, understanding, and expertise. Many reviews mention smooth, stress-free experiences, with staff members like Lala, Joe, and Frank providing excellent service, explaining options clearly, and working within customers’ budgets. Customers appreciate the personalized attention and the effort to find the best deals. Overall, DriveTime is described as a friendly, hassle-free place to buy a used car, with staff going above and beyond to assist customers in making confident purchasing decisions.
