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August 2023 by Rod H.
This is the typical Walmart. I normally go to a different store, but they are remodeling the outdoor area. I needed cheap mulch and this is where I went. I also went to the Pharmacy and bought a vial of insulin for my diabetic dog. Walmart really has the best price on insulin. This store was busy.
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May 2023 by Nelson V.
I place my grocery orders from Walmart every month. I usually order 250.00 or more, three times a month. Most months my grocery orders from Walmart total over $700.00. I have always had troubles with Walmart, they are extremely sloppy in the way they conduct business. Most times when you are shopping, you rely on their inventory updating to be correct, but that is never the case, they instead sell the product, and then when you wait for it to be delivered, they tell you they do not have it in stock. Anyway, I put up with this mediocre service for years; but, now they are deducting and placing holds on amounts they are not entitled to, and when you complain, they tell you to bring it up with my bank ... That's not going to happen. First of all, my bank did not place the hold twice, nor did my bank receive the money from the two hold, that became actual payments after the hold expired. On the day of May 3, 2023, they placed a hold on my account for $27.93, then they did the same almost a full week after the order, they placed a hold for another $27.93. These are amounts that have now been deducted from my account, they are no longer held. I called Walmart customer service, and Walmart Payments 3 times. In the first 2 times, both agents said they saw the double charge and that they would investigate further and correct it; a full week went by and they did nothing. Today I called again, and now they say they only see one charge of 27.93 that they placed on May 3, 2023, not the one from May 9, 2023. They blame my bank. For years I have shopped at Walmart online for mere convenience, but as of today, Walmart is dead to me. I warn everyone out there, this company does not give a damned, and if you keep your credit cards on file with them, it's not a matter of if something will happen to your account, it's simply a matter of when! Save yourself the aggravation, shop somewhere else! Ex-client of over 6 years.
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December 2022 by RayRay A.
Love the Walmart here but just ran into the rudest worker named Emma. I witnessed her being rude to a customer and was actually moved to confront her about her rudeness.
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June 2022 by Andrea D.
If I could give 0 stars, I would. Go anywhere else to shop. It's worth paying higher prices at Publix. Twice now I have waited 45 minutes for my pickup order after being told it's ready. No one answers the phone, no matter how many times you try. Management literally doesn't care if you go inside to check on your order or see why it hasn't come out yet after being notified it was ready 45 minutes prior. Avoid this store
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March 2022 by Rachel B.
If I could rate it a zero I would. When you place a pickup order, it's suppose to save time. Instead, I end up waiting at least 30 minutes every single time!!! Some days 45 minutes just to get my groceries. It's a joke. You call the number they provide, and it goes right to voicemail! You call the store, and they say they can't help you, and give you the number that goes right to voicemail. You try to get a hold of a manager, and they tell you there is only one in the store and can't help you! This place needs to be shut down. And then when you finally get your groceries, they just chuck them in your car, leaving a mess and broken groceries. This is close to my house but I will never go to this Walmart again!
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January 2022 by Tiffany W.
If I could give less stars I would. Staff is incredibly rude, you cannot get through on phone lines and when you do they aren't able to resolve anything and often the call is disconnected. Forget about a pickup order. You will sit for 40+mins past checking in, cannot get through phone lines, and no one cares to help or resolve issues.
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June 2021 by Shina M.
If I could give this Walmart, actually most Walmarts in my area, a 0 I would. No one ever answers when you call, it doesn't matter which department. I went to the photo department, it took me 10 minutes to get anyone to help me. There are no lines, why isn't there an employee available to help? I found a manager and she had no clue how to help. Why aren't you cross-training your managers to assist your customers? It's the same experiences I have at every Walmart in the area. Just terrible!
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May 2021 by Jesse L.
This Walmart has the BEST order online and pick up service and staff consistently through 2020-2021. More items available and up to date in Walmart.com so hardly any cancellations. They ALWAYS have pulled my items fast for pick up. Even though this store is far from me, it's my favorite over Walmart's at Waterford/ East Colonial or Deep lake Oviedo because of their great servicenin this regard. Manager Debra at one time was also very helpful with us to get an item for us. I drive there for pick up over any other Walmart. THANK YOU!
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March 2021 by Madeline Renee
such a waste of time. not worth the money you get
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December 2020 by Jonathan L.
Propane. 1st, you cannot get propane here after 7pm but it took me a while to figure it out. The guy outside told me to go to garden but nobody was at gardening. I asked another associate who told me to go to the cashier. The cashier told me to go to customer service. So I waited online for 5 minutes to find out I cant get propane after 7pm any night. I went back today during the day to get propane. I paid for the 2 tanks and waited outside for 10 minutes until someone came to get them for me. I literally had to call the store from my cell phone and ask them to send someone outside. Ugh so frustrating!! But now I can enjoy my fire pit!
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February 2020 by Donna G.
Don't get too excited over the new look of the frozen and refrigerated section in the store, with the black framed glass doors over the shelves. It looks modern, but it's the same failing refrigeration system. I couldn't believe all the frozen foods again had to be evacuated because every shelf was full of ice behind the doors. Once the entire cheese section too was completely empty because of the failed refrigeration, not one piece of cheese in the store, just like there wasn't any frozen food in the store. What bothers me most is that I see they were still selling the items even though they are surrounded by the ice, which means the items defrosted then rehardened again somewhat when the refrigeration came back on. I brought home what I thought was ice cream sandwiches that had hardened again only to find out they were soupy. I would eat any of that for any reason. Also, no one ever restocks the shelves correctly whether it be the supermarket area or the rest of the store. I'm still waiting for several items that they haven't restocked in 10 years and they can't tell me why they haven't. Even when there are a few items left of something, and they are bent or broken, no one restocks them and I've seen these remain on the shelf for nearly a half a year. No one has figured out why they're not being purchased? Even yesterday The aluminum nordicware XL cookie sheet pans are still there for about 3 years because they all have multiple deep scratches in them and no one has figured out why they're not selling? No one even looked? Not everyone, but the majority of people are on the nasty side, including store managers that I've had the displeasure of having to speak with once or twice, and they can never be found or are unhelpful when you do find them. After about a decade of putting up with this, I decided it was worth my while to drive just another couple of miles in the other direction and go to the Walmart near the Sanford mall. That's somewhat of an improvement but not much, especially the personal care items that are never in stock with shelves nearly completely empty every time I go. The cleaning items like detergent, cleansers, etc. is also poorly stocked, as is some of the dairy. A couple of months ago, I ran into the Super Target just a stones throw away from this Walmart and I couldn't believe the difference. The prices are so cheap just like Walmart in the center aisles, but it was clean and all the people were nice. Even the produce doesn't have flies and rotted items. They also have a lot more items that Walmart hasn't stocked for years, and that was a great find. They could sure use an improved deli chicken section and lower the prices to compete with Walmart, for sure, and people would then shop there after work. We've actually been going more to that Target location more than Walmart now, and for the few things target doesn't have, we swing by and run in to pick up at the Sanford mall location Walmart because it's on the way home, so all seems to be really good now, I solved my problem. Even if I order site to store at Walmart I can pick that up on the way home from target. I also have the ability to pass publix on the trip home should I want to pick up some of their great sale items or specialty items none of the stores have. Since we don't shop but once every couple of weeks anyway, this works out good for us, but if you are looking for a store to go in multiple times a week for food, your mileage may vary depending on what you buy and how often you need to go and on which days of the week. As it stands, just trying to find a banana with a tinge of green on it at Walmart any other day but the one day they ship bananas in on is becoming a rare occasion, so good luck with that. PS: don't even think that becoming a Sam's Club member will solve your problem of Walmarts in adequacy's. I could write a small novel on the issues and problems I had with my membership there but I did not renew a couple of
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January 2020 by Esther S.
I was grocery shopping this afternoon 1pm (1-8-2020) at Sanford Walmart Super Center. I couldn't find an item that I previously purchased at another Walmart Super Center. I stopped an employee stocking food items if she could assist in finding the item. She was very rude answering she doesn't know where the item can be found. I asked if she could look on her hand held computer to find it. She said "no" turned her back on me. Her name is Mariah . I saw another employee asked the same question he looked it up and took me directly to the aisle. It just so happen it was the next aisle over where Mariah was stocking items. I saw her doing the same thing to another customer. Obviously customer service training for this employee was wasted.
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November 2019 by Melissa J.
This location is one of my least favorites. There are gates when you enter to prevent people from leaving and this is the first time I've seen that which indicates there is a lot of criminal activity in this location. They have multiple spots assigned to law enforcement... again, not really a great indicator. The store is laid out oddly and they have virtually no magazine selection. Staff is rude. I would advise avoiding this location
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October 2019 by Julie V.
I dont know what has happened to the grocery portion of this walmart. Always out of items snd the produce is awful. My last time grocery shopping here.
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September 2019 by Rosa S.
I visited this Wal-Mart tonight. I'm new to the area and was able to find my complete list at this location. The cashier was friendly but my one, big complaint is the temperature. The air conditioning needs work--I shopped during the evening and I was sweating in the store. Management, please address this issue, the heat really sours the experience.