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November 2023 by Steven D
Great service. Got my new car front bumper with PPF. Guys did a great job can't even tell it's there. Jenson did a fantastic job and it was great speaking to him about cars. Will most likely go back and get the hood done too. A++
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October 2023 by Al Lee
I have been in communication with Jerry, the manager at Empire Auto Spa, since May. I was looking to procure a vehicle to replace my older one. He took no time in working with me, answering my questions along the way. Unfortunately, it took some time before I was able to find a vehicle in my budget (somewhat). I like to take care of my vehicles the way they care of my family and I. Naturally, I followed up with Jerry a second time in September as I came closer to sealing the deal on a vehicle to see what he can do affordably.Jerry took care of everything....I mean EVERYTHING. Once a down payment was made on what I think was a terrific deal for what he offered (front PPF film and lifetime ceramic coating on everything else), Jerry (and his team) was on it! This was despite a problematic first time experience having the vehicle transported from afar to Empire. That man and his crew waited ~2 hours PAST CLOSING TIME to take the car in, also acting as my advocate during the whole transport debacle (involving a not so nice driver and scuff marks on a painted rim caused by him).Jerry took care of it, having his guys work late in the night AND the following 2 days to meticulously do what was promised... and the car turned out beautiful and in showroom condition. He even polished out what he could on the scuffed rim!Jerry cares about his work, shoots straight from the hip in transparency, is sincere and stands behind his work...and most importantly, HIS WORDS. Just like me.If you're looking for someone who stands behinds his words AND work, you can't do much better than with Jerry and the crew at Empire. Again, thanks Jerry...you ARE the best ?Service: Auto detailing
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July 2023 by Ned C.
Empire has been around Central Florida for a number of years and their reputation precedes them. Quality and probably not the cheapest, but you get what you pay for!!Shawn & Dotty are the best. You can use our Corvette Club as the reference, tell them we sent you! Ned
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May 2023 by Brad H.
Empire did a GREAT JOB on my 2023 Tesla Model Y. Had both a front wrap and ceramic applied. Attention to detail was really great. All work is performed indoor in their workshop, which was previously a car showroom. Thanks guys!
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May 2023 by Abraham Haniff
2010 Genesis Coupe Tech UpgradeHad some tinting jobs done with these guys before, but this was a major one. Wanted to upgrade the entertainment system with bluetooth, android auto/ apple car play, backup camera, sound system, and foot-well lights. Everyone did a phenomenal job with walking me through their products so I would be getting exactly what I wanted for a great price. Even though the job took a bit longer, they were transparent every step of the way and I couldn't be happier with the upgrade. Now my daily is my sanctuary again. Thanks Empire!
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April 2023 by Patrick Schutte
Had a cold air intake and dual exhaust installed on my car. From the beginning, Chris was very professional and really dug deep to ensure I would get the expected sound and performance I was after. His brother (the owner) also reached out just to make sure I was getting what I wanted. They definitely delivered!! I could not be happier with the end results!! I will be a return customer for all my upgrade needs, they've definitely earned my business for life!! Thanks guys for all that you do!
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April 2023 by William Happner
Let me start off by saying I marked "Wax" as the service for the review, but it wasn't a wax. I opted to do the Lifetime Ceramic Coating.My family and I have owned plenty of vehicles over years and years collectively.... I remember washing and waxing my parents and grandparents cars too. One thing that gets old (as you get busier and grow in your career) quick is not having enough time to do a GOOD wash, clay, wax on, buff off. As soon as you're done, and the first time it rains or get's dirty driving, you see how everything beads up nicely and rinses away easily. The problem is, that wax doesn't last a long time when the car always sleeps outside and is used every day. Enter ceramic coating..... I've heard (and have seen) good things about this kind of coating. The problem was finding a place that can apply it properly (yes there are some bad stories out there if you google them on botched applications). Like anyone I did some searching around and came down to 2 places within a decent distance from my home that had good reviews. What pushed Empire Auto Spa into first place for me was the interaction I have had with everyone (from phone setup, to drop-off, pickup, and payments, and the workers who applied the coating as well). Everyone was very polite and professional.When I picked up the car, and touched the panels, it feels like it was waxed....but it's coated that way and stays that way now for years (check out the longevity of Ceramic coating). The downside is it's a little pricey yes, but the upside is no more full blown detail waxing every few months, which works great for a busy person with a family. I can get out there on the weekend, and 2 bucket wash method and be done with it. Any dust, dirt, road grime, bug splat, etc., seems to just hose right off every single time, so washing and drying is made super simple. No longer do I have to worry about waxing the vehicle, and I get to enjoy more time with family and friends, vs spending hours and hours detailing the outside of one car every few months. I always told my daughter as she grows up, take care of your things and mostly they will last you a long time. Ceramic Coating was done to keep the outside protected from the elements, and even more to save the time it takes me to simply wash and dry. But it was applied by a company that knows how to do it properly first time around. If you have an older car that could use a little paint correction, these guys can also do that, and then I'd recommend the Ceramic coating to protect it from there after.For some the price seems a little higher, but compare that with how much you would spend on products (not to mention the hours it takes you to do it yourself) every few months. It's well worth it, and this company is great at getting all tasks completed (from first phone call to pickup and payment, and even follow up call just to check in on you to make sure you are satisfied weeks later). Highly recommend Empire Auto Spa...... P.S., no I'm not a chat bot, just a highly satisfied customer, and you will be too!Service: Car waxing
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February 2023 by Mo Khan
Empire Auto is the real deal when it comes to everything car related. They do detailing, paint correction, tint, and much more all while giving top tier service. Dottie is one of the nicest people and really gives that boutique experience. Don’t look elsewhere for your car needs, you’d just be wasting your time.Services: Full body wash
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February 2023 by Nelson Brothers
I had great experience with good people at empire auto spa. I had PPF done too the front, and windows tinted, to my BMW X3 M. Turn out great, they scheduled in really fast and we’re done in a day. Would recommend anybody.Services: Window tinting
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December 2022 by Amy G.
I've had work done on 2 different vehicles. Tint job was not the best. I also got ceramic coating and it looked shiny for about a month. Complete waste of money. They even said themselves to bring it back in bc it didn't turn out well but I never went back. Not convenient for me to have my car again for a long period of time. Staff is rude and will talk to you like a child if you don't like what they are saying. Over priced! Also my chrome delete is peeling off around side mirrors. I called once to get a quote on a friends car and was never called back or emailed any information. I will not be going back to this place.
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November 2022 by Denver Martin
The day after picking my Tesla Model Y Performance I dropped my car off at Empire Auto Spa for full car PPF, window tint front, windshield strip tint, and full car ceramic coat. The work was done with highest professional fit and finish. The work was completed in the estimated time and stayed true to estimate. I have been driving the Tesla daily for over 3 months without any issues. The work has done great in the summer heat, no pealing, gaps, or shifting. I highly recommend. The cost is in alignment with other providers. The customer service was great and they also called a few months after service was completed seeing if any free adjustments were needed. They also reached out after hurricane Ian to see if any complementary touch ups were needed. Again showing they care about their clients.Services: Clay bar treatment
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October 2022 by Thomas B
They applied a 5 year ceramic coating on my black camaro and the results were excellent. Everyone is friendly and the work is quailty, would reccomend their services.
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July 2022 by trayvon Pirrone
Empire Auto Spa and their team did an amazing job on my 2017 Dodge Challenger Scatpack and went all out on the black panther theme, even making sure before I left they drove my car after lowering the suspensions to make sure it wasn’t anything wrong which let me know my safety is their priority. From their professionalism and execution I can’t say enough good things other than I will be back to finish customizing my car and if you don’t live in Florida the drive is worth it 100%.Services: Paint repair
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July 2022 by Peter Kunzel
Had my 2022 Hyundai Santa Cruz ceramic coated and windows tinted with these guys. The staff was awesome, professional and communicative. The truck looks fantastic. Very happy with everything!
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June 2022 by Andy Kristeff
January 2022: Zak did a basic detail on my 2002 Ford Excursion (266,000 miles) today. What a great job!! Made it look like new inside and out. I plan to have them do my other car and my camper as well.
