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November 2023 by Lori Tague
Mike & Tokyo we’re absolutely amazing to work with!! We love our new 2024 hydro blue Ram 2500!!!! These guys made trading in our loaded up Jeep easier to trade in. Thanks again, love the experience we had ?we are so happy
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October 2023 by Arianna Cruz
My mom and I came in just to get a look at the car we liked, and didn’t think we would leave with anything. Charlie helped us out and let us get a look at our family dream car. He was absolutely amazing!! He communicated clearly and gave us the best options to help us get our car. He was patient and very understanding. After a long day we ended up with our new car! We didn’t think we’d leave with our car but with Charlie’s help he made it possible for us.
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October 2023 by Martin Pham
This dealership got an almost perfectly specified (for me and what I was looking for) 2020 Porsche 911. Brandon Hauck was super responsive and worked with me on a fair deal. Jonathan Torres made the paperwork pain free and both were able to get me out of the door a happy customer.
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October 2023 by Meows Libelle
Ricky and the team here were awesome! Ricky is the best salesman I have ever worked with, So good we bought two! Lol! Would highly recommend him if you’re in the market for a new/used vehicle. He was very personable and seemed to care. Love my new jeeps!
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October 2023 by Cailleach Jones (Cailleach)
Thank you Brianna for working with me over the Internet and the phone and making me feel comfortable enough to come down to Orlando from Knoxville Tennessee to buy a car sight unseen. Thank you Will for picking me up at the airport bringing me to the dealership making me feel comfortable and setting up my new car for me. Thank you Jonathan for finalizing the deal, and putting up with all my questions about purchasing a car in Florida and registering it in my home of Tennessee. When I need another new car, I’m not going to deal with the local knucklehead dealerships but call you all directly. Thank you once again for putting up with this Tennessean and making my car buying experience truly relaxing and enjoyable. Cj
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September 2023 by Xyrkie C.
Brought my 5 month old Jeep Wrangler 4xe Sahara forwarranty work due to the steering wheel shaking bad. Thiswas on 9/16. Days passed with no call from the dealer.Finally I called only to be told parts were ordered and theJeep would be ready 2 days later. Those 2 days came andgone and no call. Called again 9/22 and was told moreparts are needed and the jeep would be ready be mondayor tuesday following week. No phone call again from thedealer. I called tuesday at 12 pm and asked that somone callme with an update. Dealer once again did not call. I calledWednesday at 9am and was told my jeep would not beready for 15-20 days. How is a dealer can keep you vehiclefor that long? Something must be done. They refuse toapologize or anything. Just say what do you want us to do.
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September 2023 by oskar heine
Great experience I live is south Florida and no dealership down here can match the deal I was honored with. I will recommend my friends and customers to this dealership. Overall they met my needs and made me feel like they deserved my business. Keep up the good work.
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September 2023 by Nena Gunn
Wonderful experience! Ricky was a great salesperson, listened to what I wanted and found the right jeep for me. The whole team involved in my purchase of my new Jeep Rubicon were great. Would definitely recommend them!
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September 2023 by Ervyn Gregoire
Pretty smooth process. Very patient, we were there finishing paperwork long after the dealership was closed, because the guys on detailing headed out for the day, they honored the detailing when I came back around during regular business hours. If you go and know your numbers before hand they will definitely work with you. The finance manager is usually the most pushy person in the process because your moments away from getting the keys, but this was very different, he was straight forward and transparent. Explained what each item covered and when we finished customizing it to our liking and monthly price, we were explained all the details/terms of the paperwork being presented. We were finished then given a digital copy of all the paperwork processed on a USB flash drive to go home with. Would definitely recommend speaking with Brandon Hauck and at the other location in Orlando, Michael Quintero. Both were great throughout the process and they’ll remember me if you mention my name most likely.
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September 2023 by Robert Mantilla
My wife and I came to the dealership with low expectations and surprisingly found what we were looking for with the help of salesman Brandon Hauck. No pressure, straight shooter, no hidden agenda, and no hassle! Brandon guided us through and explained everything. In the end, General Sales Manager Brian Williams came outside and talked with us before we left with our new Jeep! Outstanding professionals that made sure our experience worth the visit! I’m currently driving a Black Widow Bighorn Dodge Ram and will definitely come do business with them again in the future!Thank you,Rob MantillaDeLand, FL.
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September 2023 by Tony P.
Sold us a used Volvo with the service light on saying it was just a minor sensor code, we took it right to the Volvo dealership and found out it would cost over $6k to get the car running properly and safely. When I called my sales ordering to let him know the news he said he was going to talk to the service manager and then never called me back!
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September 2023 by Linda Gonzalez
The professionalism and customer service that we received from Justin was just superb. He went out of his way to make sure that we were happy with our decision. Justin was courteous, professional, extremely knowledgeable, kind, patient, honest, and truly understanding. Also, Chad went out of his way to help us. Chad was extremely considerate, professional, understanding, and nice. The experience after dealing with Justin and Chad was above and beyond what we expected. We recommend anyone interested in purchasing a car to most definitely visit Seminole County Jeep and ask for Justin. Thank you for the extraordinary customer service, Justin and Chad!
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August 2023 by David F.
Service department has been a pretty big nightmare thus far . Service manager is good but yet to find a good service adviser that does their job . Just got my grand Cherokee back from service after lifter replacement and oil dipstick is bolted to ... nothing . ( this is 3rd trip to fix this issue)All bolts for oil dipstick tube are missing. Smelt an oil smell so figured I'd check oil just to be safe and found dipstick tube just flopping around ... Add that to the fact that service advisers wanted to argue with me till he was blue in the face that I didn't tell them things to properly diagnose my vehichle , to then find in their text system that everything I said was written in a text and video to them and they just ignored all of it , which then I was supposed to pay for . Service manager did get things straightened out with this billing issue but I get to stop what I'm doing ... again .... to go deal with this crap again
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August 2023 by Aman Kapoor
We first met Todd when we were searching for a large SUV to replace our minivan. Of the many dealers we visited, we were very thankful for Todd’s honesty and time in answering our many questions. At no time did we felt pushed or pressured into a decision. He listened to our needs and “must haves” and found us the perfect car for our family. The same honesty and patience remained throughout our negotiation and he spent time making sure all the details and fine points were worked out to our satisfaction and comfort level. It was the best buying experience we have had a car dealer. Thank you so much!
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August 2023 by Jennifer P.
I purchased a certified preowned dodge caravan Monday last week. I picked it up Tuesday. Two hours I contacted my sales person that the air blower was making a whining noise. He told me to contact service. He told me they recharged the air and fixed an oil leak, but was unwilling to help after the sale. Thursday the trim on the passenger door flew off on the highway. It was taped on the door. The windshield wipers make a terrible noise. Less than a week from taking possession of the vehicle the dealership refuses to respond to numerous emails to my sales person and numerous requests to call me to discuss returning this vehicle.
