Fifth Third Bank & ATM is highly praised for its friendly staff and excellent customer service. Customers appreciate the welcoming atmosphere created by knowledgeable and attentive employees, especially DulceMaria and Jennifer, who go above and beyond to build positive relationships. DulceMaria is recognized for her professionalism, patience, and willingness to help, whether opening personal or business accounts, explaining services, or assisting with paperwork like notarizations. She ensures clients feel at ease, providing clear information and follow-up support to make banking simple and stress-free. Alexandra and George are also noted for their kindness and helpfulness, with George offering notarization services even during busy times. Many customers mention feeling confident about their financial decisions after interactions at this branch, describing the staff as sharp, honest, and caring. The location stands out not because of its size or location but because of the exceptional service and dedication of its team. Overall, this Fifth Third Bank branch is valued for its welcoming environment, attentive staff, and commitment to making banking a positive experience for every customer.
One extremely nice lady. Who knows staff at other banks. Very knowledgeable of banking transactions.
September 2024
Friendly staff with great customer service! DulceMaria helped me open my new personal account and talked me through the process for setting up my new business :-). It was a rainy day so I stayed in for a while and had great chats with her and Alexandra! Looking forward to the move over from other banks in the area.
June 2024
Excellent customer service. I needed a paper notarized. The bank was very crowded. George seen I was wanting a while so came out from his office and notarized a paper while he was in the middle of something. Thank you George for the great service and your polite demeanor. You definitely know customer service
