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February 2024 by Tommy V.
DO NOT TAKE YOUR CAR HERE. my car broke down directly in front of this Firestone on a Saturday.. I pushed my vehicle in and trusted I would be able to have my alternator replaced by Tuesday at the latest .. my car is rear engined and has a thumb screw mechanism to hold down the engine cover.. I received little to no communication about any update on the repair my car needed. I had to call to find out anything. today TUESDAY I call and speak to the store manager and he tells me I need to get my car towed to another repair facility as they do not use the vendor who carries my replacement alternator.. my car gets picked up by a tow truck and when I arrived at the next shop to have my car actually repaired I checked my engine cover and notice all of the thumb screws are missing. they are no where to be found. this is dangerous as without these exhaust gases can enter the cabin of my car. I now have to pay $100.00 for replacement thumb screws - but I guess I deserve that since they didn't charge me for diagnosing the problem? I could not be more dissatisfied with a car repair facility.
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January 2024 by richard geer
Ive been coming to this station for ten years for my oil changes, tires and auto care. Always great service and i feel very competitive prices. Never "talked into" what i dont really need.
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January 2024 by Summer Adams
They were kind and not very expensive. I love the sitting area and they even have an area for kids to sit.
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January 2024 by George Meyers
Very friendly
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January 2024 by James Brooks
The employees are extremely nice, which is very rare these days. I highly recommend this location.
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January 2024 by Collections Department
GREAT SERVICE
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January 2024 by jmartinous
They did a great job diagnosing my cars' issues and fixed everything within the timeframe they specified to me.
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September 2023 by Jennifer Schade
I can thank these guys enough for getting me in this morning for a flat tire. I was traveling from Pensacola FL to a soccer game and had 3 nails in my back passenger tire. They worked me in today and I’m so great full. Thank you to your staff for saving my day and getting a kiddo to a soccer match! Firestone will always have my business!Service: Tires
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September 2023 by Dennis Turner
They tried to charge me $200 to put tires on my car (I purchased the tires elsewhere) found a fair deal for $87
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September 2023 by Charlotte Strohl
Robert was incredibly helpful and respectful. The service was quick and I was walked through everything very clearly. When my car issue wasn’t fixed the first time I came in, they were very quick to remedy the issue when I brought it back. I really appreciate their customer service.
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September 2023 by Dan Tidmarsh
Spent 180 dollars last week to get AC diagnosed and fixed.Broke after a week. Called to drop back in Monday. No appt until Wednesday morning. Come in Wednesday morning sorry we don’t do AC at this location.At least it’s not 105 degrees outside. No care or diligence whatsoever.
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August 2023 by Chef Ju'von
Let's see, I don't know where to start....... so I had a very busy day, I am a chef not too far from the location and they dropped me off while taking care of my AC issue. Manager calls me and tells me that the van will be ready in 30 minutes. Horrible communication from manager. Never got picked up to get my van.
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July 2023 by sonya catron
Robert was amazing knowledgeable and kind less then a hour!
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June 2023 by Kim G
I've stopped in twice now and both times they couldn't be bothered, they were uninterested in getting me in saying the very best they could do would be tomorrow or the next day, I asked about pricing and packages they were unenthused about selling me anything, and one guy came in to tell the guy I was talking to that my car needed to be moved, rudely, it's obvious the car was mine, there was no spots in the lot so I parked where I could. He didn't bother addressing me. He talked at the other guy while obviously talking about me. So I left. Down the road fast lane automotive had me taken care of with zero hassle.
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June 2023 by Koltin Clark
As a used car dealer it is hard to find chain businesses that work with their customers as well as these guys do! Highly recommend!
