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March 2024 by Alicia Reese
I came in to get some work done on my car, but I also wanted to talk to the manager about building a professional relationship. I never even got to tell him I needed work done on my car, he was a little offensive and then just walked away from me. I have to assume he was having a terrible no good very bad day, because why else would he treat someone like they were a piece of garbage. either way it was a turn off and obviously I was in the wrong for trying to go to a chain, I should have gone to a local owned shop. I know better now. what a sad small man.
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March 2024 by brandie d
Very efficient
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February 2024 by Heather Ales
Took my vehicle 2021 Honda Pilot in for small bumper repair (lower bumper cover) on April 2023. Part was apparently on back order so they put the old piece on again. Collects the money from my insurance company. I had to continuously call after the 3 month “back ordered part” was suppose to be in and every time my called was ignored and not returned. Called back 1/2024 to find out my part just arrived that same day. Imagine my surprise. I would never use this company again or suggest to anyone. What a mess for a small job.
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January 2024 by Robert Conte
Didn’t match up with paint
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December 2023 by J P
Poor communication. Bad attitude front desk. Car looks alright. Time will tell if the paint holds up.
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December 2023 by Jack Keefe
Scheduled repair work on my vehicle was completed promptly and on time. Brittany was knowledgeable, professional and very helpful during the whole process. Repair was done to original condition and the vehicle was returned cleaner than when dropped off. Over all a very good experience, would highly recommend this location.Services: Painting
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October 2023 by Forged Empire
A glass repair store that does not help the clients over the phone to get a proper estimate on a small job of a side window, adding glue to a bracket so that I can go up and down on sleeve. Everybody that I spoke to the phone as far as reception was on cooperative and didn’t think that they did the type of job after a while when speaking to the manager . The level of pessimism the manager gave was that he didn’t want to do the job nor care for a job. All I was doing was calling to ask how they service vehicles….
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October 2023 by TONETTE VANCE
Gerber collision & Glass did an awesome job on my car I would recommend them to anyone who needs to get their car repaired they are very efficient and they keep you informed every step of the way on the process my car came out excellent like nothing had ever happened to it I had to have the front bumper fixed the hood the side panel on the the radiator the headlight the car was in in a accident Gerber took care of everything.Tonette
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July 2023 by Jennifer Mastin
Gerber handled the repairs on our daughter's car very quickly. We Dropped her car off and received a quote within an hour. I was continuously updated along the way and repairs were made prior the initial expected return date. From start to finish it was 6 days and we had her car back! Brittany B. was very kind, helpful and answered all of our questions and kept is in the loop. We definitely recommend working with Gerber and Brittany!Service: Body & Trim
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July 2023 by New Me
My experience was a great one!!! Thanks Gerber!! Clarke family.
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June 2023 by Jennifer Anderson
They did a great job on my car, kept me well informed the whole way through fixing it, & the employees are very friendly, and helpful
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June 2023 by Google User
Rude and unprofessionalDO NOT GIVE THE BUSINESS.NO RESPECT FOR THE CUSTOMER. STAY AWAY. JUST A BUNCH OF LAZY AND DISRESPECTFUL EMPLOYEES.
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May 2023 by Rod H.
I had a good experience with Gerber. My wifes car got hit in a parking lot and had a little damage. I made an appointment, got an estimate and had the car repaired. Everyone was nice and easy to work with.
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March 2023 by Jaileene D.
Rude!! The receptionist was beyond rude and continued to brush me off . She didn't fully understand what it was I needed and just kept shoving a clipboard at me with a appointment slip. I left immediately!!!
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March 2023 by Loretta Owens
They would get 5 stars if Charlie would return phone calls! The ladies in the office are great. Very helpful