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March 2024 by Suzanne D.
I just visited this store with my son. While I've been there many times and have made many purchases over the years, it was disturbing to learn of their new policies. I chose a few dresses to try on and was told that they no longer have dressing rooms because "the homeless people were coming in and stealing clothing." I could purchase the dresses, but if I wanted to return them, I would only get a credit! After a period of time, if the credit wasn't utilized, I would lose my money! The homeless? Really??? This stuff is donated!! They're losing nothing and isn't Goodwill a charity based organization??? Not so much!!!
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February 2024 by Jennifer Cat
This picture speaks for itself when it comes to pricing...may as well shop Walmart and Target sale racks instead, at least you will get a deal at those stores...original price is Canadian dollars on these gloves so Goodwill price is higher than new price...
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October 2023 by Dave Wade
Super shady. They got rid of changing rooms. We asked how to try on clothes. 2 employees told us that we have 3 days to make a return. So we purchased, came back the next day to return, and it's for exchange only. No one said anything about that before. And they won't do a return to us. For getting all your product donated, and selling it for profit... That's a pretty cheap way to make sure you can't get any money back
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September 2023 by Cheryl Beier
Unnecessary attitudes. Asked to plug a string of lights in at the cashier, was told “we are not allowed to do that. Anything tested has to be done back there and you should have done that before even coming up here” 1. Speak to people like they’re people and not animals, 2. I am not sure why it’s a policy to make a customer leave the line they stood in to go to the back of the store and then get back in line. 3. The outlet was 12” from you. TERRIBLE customer service. I will no longer shop here. Perhaps retraining your folks to NOT be complete as#*+les would be a good start. What is this world coming to? #learntobekind
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September 2023 by James Bordenkircher
I've been shopping at this Goodwill for over 20 years and have fond memories of thrifting here with my grandmother.However, this store has changed for the worst over the past year. For a location that's near a relatively low income area they have some nerve charging retail or higher for household goods (crockpot, cookware) that people could need. Clothing is exceptionally high for stained and ripped jeans or bleach damaged T-shirts. Sneakers are cheaper for a new pair at Ross than a used pair at this location. Shop somewhere else and don't support this overwhelmingly high price hike for commonly needed products. Don't donate here either, take your donations to Teen challenge on SR46.
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August 2023 by benjamintheking 25
Now this one is where it’s at they don’t kick you out if there is no power and they have a bunch of different items and great people!
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May 2023 by M
Relatively small Goodwill Store within easy walking distance from downtown Sanford. Parking in its own small lot or on the street. Very organized merchandise and clean store. Friendly and helpful staff. I don't understand people complaining about rising prices in other reviews. Retail rents are going up, as are wages, so their operating costs and prices are understandably also rising. I look forward to returning and supporting Goodwill. A very pleasant experience.
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April 2023 by Suzy Shops
Nicely organized store. Unfortunately the prices are getting too high. Better off at TJ Max or Ross!
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November 2022 by Rick Overheu
This Store is The Best in The Area Volusiia and Seminole County! Their Employees are always going Above and Beyond! Keep it Up and Thank You!
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November 2022 by Nadia Mubarak
Goodwill, is my store to go! Their staff are friendly, helpful. Come and visit them, I found bargains that you won't believe.
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August 2022 by Jamal Simmons
Goodwill in Sanford had amazing customer service and helped me find everything I needed to in a timely manor
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April 2022 by day bouttaphom
This store is packed with so many neat and great priced clothing, shoes and home decor. We drove there and saw so many people coming out with bags and cart full of items. We stepped inside and it was clean and organized. Plenty of things for everyone. Needless to say we are on vacation and still managed to leave with 2 bags full of amazing stuffs. My sister and her husband left with a cart full of items for the ranch and great items for themselves. The cashier, he was so friendly. A great place to visit again when we come back. Definitely a go to place.
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April 2022 by Isabel Pantoja
Alittle pricey for Goodwill. But clean friendly an alot of merchandise 2 chairs 2 pillows 18.00 total good day
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April 2022 by Andrea Pyle
They had a lot of really nice stuff but it is a bit overpriced. You dont expect that from Goodwill. Goodwill has become more of a retail store than a discount store.
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March 2022 by Kristi Abbuhl
As prices on EVERYTHING go up I'm disappointed that the GoodWill is following the masses when they have 99% of their product donated. I have seen a $3 increase on all clothing items in the last six months. As normal folks struggle to buy everything else, why isn't GoodWill giving back to those who have them their stock on the first place and keeping their prices low? I can get brand new clothes at Wal Mart for the same price at this point. Just really annoyed. I have started to go out of my way to look for homeless shelters and other charities to donate my gently used clothes to as of late. I should have been doing this all along.