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April 2024 by Trish Trish
Taxes were done very quickly. Staff was very friendly and knowledgeable.
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March 2024 by Donald Williams
great experience!
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February 2024 by Gardale Blake
Great service ?? thanks
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February 2024 by D. Too
Fast, easy and efficient organization to work with.
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February 2024 by Sandy Sanon
Amazing service!
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August 2023 by Kayla Silver
Friendly environment
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May 2023 by Tom Schroeder
Excellent location and staff to get my taxes done. They really make it look easy.
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April 2023 by Didier Alba
Interested in doing taxes this year Mrs. Maura Vargas is the best in the business very attentive, friendly and answer all your question and concerns...
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April 2023 by Teresa Baker
Very helpful and attentive!!
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March 2023 by michael johnson (Smoove)
It was interesting being that I've had long standing disagreement with the IRS over the years. Tiring to get my affairs in order
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March 2023 by Shakirah Johnson
Taxes are done professionally when they are done by Mrs. Celestine Joe. Ask for Mrs. Joe for a thorough service. She is in the Sanford office.
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March 2023 by Sanchez
She was very good
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February 2023 by christina eaton
The employees in the local office are professional and nice. This is not a review of them and I want that clarified up front! My three star rating is aimed more at whatever the corporate pricing structure is. I had a basic 1040 with no itemization. It is something that can be done in any free tax e-file program. I had in fact already completed my own taxes online but was quite shocked when I saw my taxes due. I had never itemized my taxes before and a friend mentioned that it might be beneficial this year. I made an appointment and the price mentioned up front was $89 and that is consistent with their advertising and online presence. I uploaded all of my documents from home. I gathered all of my itemizable expenses which was hundreds of individual transactions. I did all of the math on them and summarized and also uploaded those. I showed up for my 9 a.m. appointment and within 20 minutes found out that I did not reach the threshold for the benefit of itemizing and my return would be the standard deduction on a basic 1040. I was then offered another $90 worth of services which I declined and then told I owed $180. I was shocked, but as usual assumed I had misunderstood the pricing and paid it. I feel misled and taken advantage of and that is not a good feeling and it will probably prevent me from ever using them again. I am considering going back to them, question the charges and see if they can justify it to me. I will update thsi review if I feel like I have a resolution.
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February 2023 by Maranda Sloan
They are very good at what they do. Been going to h&r block for quite some time now.
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August 2022 by Veronica Melgoza
For the attention, kindness and trust
