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May 2023 by Charise McGahuey
Sharon was our agent. She was extremely knowledgeable, helpful and thorough! Would love to work with her again next year!
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March 2023 by jesse crawford
Corey (the manager) was fantastic. Very knowledgeable, polite and had us back on the road in a very short time. With a nice refund as well. Thanks Corey
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March 2023 by Rae T
Definitely came through when I needed it and brought referrals. Fast and simple. Tap in.
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August 2022 by Nixa Hicks
Loved the time and expertise that was used by the tax preparer for our tax preparation. I wouldn't go anywhere else to have my taxes done. I have been going there for years and will continue with Jackson Hewitt.
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August 2022 by Demetrius Lee
I recently went to the Jackson Hewitt branch in Sanford Florida on 1792 road an the costumer service was excellent, fast pace service I definitely was in an out there in no time
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August 2021 by imonlyhuman .series
My experience was very customer service based. I was greeted at the door, and thoroughly explained my credit options available and filing status when seated. They were professional in asking me questions and allowed me to ask the questions I need to feel comfortable in disclosing necessary documentation. I felt cared for now that they have new management it is a different atmosphere as I have visited this office before, I believe the new gentleman's name is Rafael.
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August 2021 by TAINA ORTIZ
My experience at Jackson Hewitt was absolutely amazing. The professionalism of the staff gave me comfort, especially the new manager Rafael. He helped with amending my taxes, correcting and revising mistakes made by other companies.
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August 2021 by Misty Curry
I was told that I was approved to receive the early refund and even have paperwork showing how much is receive. I waited several days and still there was no money deposited. When I finally got to talk to someone they said I'd been denied and I'd have to wait 30days for a letter in the mail to find out why. I refuse to go back to allow them to finish my taxes this year. If I owe a fee let them get it from collections since I didn't get the money they promised me. I'll use TurboTax whom I've never had any issues. Jackson Hewitt SUCKS!!!
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March 2020 by Mark Herrmann
I didn't use your services this year like I have for the last 20 years. I made a appointment and someone forgot to put it in the books even tho I was in the computer showing I had a appointment. Needless to say after driving across town to find I did but didn't and I could wait for a few hours to be seen I took my business elsewhere.
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February 2020 by Mari B Vivaldelli
Mrs. Virginia Brown was very attentive and professional! She was very nice and we are thankful we got our taxes done by her. We recommend her to anyone getting their taxes here. May God bless her:)
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October 2019 by Frank Jovine
I filed my 2017 taxes in 2018 and the preparer Abigail in Sanford, FL seemed to be lost and constantly on the phone which made me very nervous and for good reason. She made a terrible mistake that caused Illinois State IRS to put a levy on my bank account on 10-4-19.
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March 2018 by Alyce S.
I've used Jackson Hewitt tax service since I moved to Sanford in 2013 because they are conveniently located in Walmart and you don't need an appointment just walk in and be served. I always shop while my taxes are being done.