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April 2023 by Charise McGahuey
Sharon was our agent. She was extremely knowledgeable, helpful and thorough! Would love to work with her again next year!
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February 2023 by jesse crawford
Corey (the manager) was fantastic. Very knowledgeable, polite and had us back on the road in a very short time. With a nice refund as well. Thanks Corey
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February 2023 by Rae T
Definitely came through when I needed it and brought referrals. Fast and simple. Tap in.
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April 2022 by Nixa Hicks
Loved the time and expertise that was used by the tax preparer for our tax preparation. I wouldn't go anywhere else to have my taxes done. I have been going there for years and will continue with Jackson Hewitt.
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March 2022 by Mike Johnson
Awful I still haven't got my taxes I filed February last year I will never file here again
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January 2022 by Demetrius Lee
I recently went to the Jackson Hewitt branch in Sanford Florida on 1792 road an the costumer service was excellent, fast pace service I definitely was in an out there in no time
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January 2022 by Savannah Johnson
Bill did my tax return and was very professional and got me a good refund definitely recommend!
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April 2021 by Chris DiSano
Bill did our taxes for a 2nd year. Good guy fast and easy
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March 2021 by Ondria Woods
Very patient with me, l am still learning this new technology. Ms. Abby helped me. She was nice and polite.
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February 2021 by Martell C.
Abby Ray assiSted me and was extraordinary. Was able to get first and second stimulus with refund after not receiving.
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January 2021 by Misty Curry
I was told that I was approved to receive the early refund and even have paperwork showing how much is receive. I waited several days and still there was no money deposited. When I finally got to talk to someone they said I'd been denied and I'd have to wait 30days for a letter in the mail to find out why. I refuse to go back to allow them to finish my taxes this year. If I owe a fee let them get it from collections since I didn't get the money they promised me. I'll use TurboTax whom I've never had any issues. Jackson Hewitt SUCKS!!!
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December 2020 by Chanel R.
I went to Jackson Hewitt for the first time yesterday to inquire about the tax refund loan. It was almost an hour before closing when I got there. The agent processed my information without fully explaining the process, even though I asked her in the beginning of our conversation. She got very short with me once I got upset because she processed MY information without fully answering my question. Now she has messed up last minute xmas shopping for my 2 kids. I personally wouldn't recommend Jackson Hewitt located at 1806 S French Ave Sanford Fl, 32771. Horrible customer service
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December 2020 by imonlyhuman .series
My experience was very customer service based. I was greeted at the door, and thoroughly explained my credit options available and filing status when seated. They were professional in asking me questions and allowed me to ask the questions I need to feel comfortable in disclosing necessary documentation. I felt cared for now that they have new management it is a different atmosphere as I have visited this office before, I believe the new gentleman's name is Rafael.
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December 2020 by TAINA ORTIZ
My experience at Jackson Hewitt was absolutely amazing. The professionalism of the staff gave me comfort, especially the new manager Rafael. He helped with amending my taxes, correcting and revising mistakes made by other companies.
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December 2020 by Millicent Pou
Rafael is very knowledgeable and polite. He is very well mannered and communicates through the entire process. Thumbs up experience.