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August 2023 by Vivian Simpson
Salon experience was different. Went in with pictures. Stylist said she didn’t feel comfortable, cutting my hair because she didn’t want to screw it up? I was so outta there. How are u working at JCP salon? Shouldn’t you be pretty good at cutting hair? I would expect that response at great clips, not JCP. Eye ?️. When I told the salon manager, she said at least she was honest.? I wanted a short pixie cut. What happened to you JCP?
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October 2022 by Marci Albone
Amazing staff ! Very pleasant, they listen when you tell them the style and cut you want and perfect it ! We will definitely return to this salon.
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June 2022 by Sharon Burke
Excellent customer service a little over process on my perm that a deep conditioning would of fixed
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April 2022 by Felisha Higgins
Haven't been to the salon in years because of a bad experience. Decided to give it another go and they messed up my hair again. All I asked was a simple cut across my long hair and now it's horribly uneven. Had to go somewhere else to get it fixed now. Had it cut by someone who in their bio had 40 plus years experience but apparently can't cut in a straight line. I know I didn't go back for a reason. Shame on me.
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December 2021 by Joni Munch
After an extensive phone conversation with the mgr. I booked a 2 tone color for my granddaughter. After arriving, they refused to do the color and said she could make another appointment weeks away! Very unprofessional employees
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January 2021 by Rose L. Criscione
Great hairstylist with color..Friendly
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January 2021 by Pamela
Had my hair done there I could Trina and she did an awesome job well going back will be going back sometime this month they're awesome clean nice loved it love the people there they treat you like family
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November 2020 by Pam Smith
I don't appreciate the counter service. Then when I questioned that I wanted color that does not wash out quickly the head master hairdresser laughed at me and said I can't help you right now even though she had a opening right then and there
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August 2020 by Carry Marti
Kristen is awesome
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June 2020 by Javier Zamora
Open for business and always friendly to notch staff
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December 2019 by Carol Forster Martin
My hairdresser, Luann Kurfis, is the best!! She always does a fantastic perm and hair color.
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September 2019 by Stacy F.
Definitely an older location and has the look and feel to match. They have all the merch you're use to seeing at the chain, with the added bonus of older carpeting and design elements. It could use a facelift cosmetically but has what you need / want. The staff is friendly and always greets us when we come in. Bathrooms are kept clean and neat for the majority. Overall: B Standard merch, older location that could use a facelift, but nice staff!
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January 2019 by Lisa S.
This JCPenney's is severely understaffed. The salon is even worse. I had to have my hair cut twice after the botched haircut I was given here!
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January 2019 by Darlene Barnes
Always can find beautiful clothes and the prices are very reasonable.
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December 2018 by Mark P.
Smells like the 90s but without the legendary customer service or catalog desk ... which should have very successfully translated into online sales long before Amazon but whatever. Careful management due to the influence of retirees on the books and a willingness to live off the sales of diversified investments for years and years. Rod Johnson came too hard too late and had his own best interest at heart, methinks. I digress, I'll never forget Gwendolyn for helping us every year with our school shopping at the old Sanford store. The one on 17-92 that closed when this one opened up. Anyway, Seems like they're coasting towards an end of life scenario treading water and not doing anything really to stay relevant or fresh. And merchandising's at an all time low, there's just not enough employees to keep up. Store often looks like a yard sale. I'm sometimes in for socks, Xmas returns, and some rubber necking but honestly haven't done any actual business with them in the last few years despite trying to make a point of it. Quality's dropped so low and they're always out of whatever I need; online and offline. Was honestly actually easier to find my last JCP St. John's Bay shirt at a thrift store!!!!!!!!! Giving them a three is very generous.
