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July 2025 by Katie R
I visited as a walk-in twice and was seated almost instantly. The first time I got regular polish acrylics and regular polish pedicure with a nail tech who was very quick and experienced. The second time I did a gel manicure only with a new nail tech who took their time and was still learning their flow/process. Both times, the polish didn't last longer than a week. I wasn't surprised by the regular polish, but definitely surprised with the gel manicure. It started chipping within 2-3 days (I work in an office and have short nails), and then started curling up at the edges and catching to my hair a little after a week. I peeled off all the gel this morning and will probably just paint my nails at home or visit a different salon. It could have been old polish, but who knows. Overall, it's a nice clean salon with good staff, and I would give it another try if I lived closer, but I'm 30 minutes away so it doesn't benefit me to continue here given my experience.
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July 2025 by Gabriella Guicciardi
Koi Nails has been my go-to salon for over 10 years, and Amy is truly one of a kind. Her work is consistently flawless, and she puts genuine care into every appointment. I recently came in feeling completely drained, and she somehow knew exactly how to lift my mood, just by being her.
She’s not only talented but incredibly thoughtful and kind. The environment at Koi Nails always feels welcoming, calm, and personal. You’re not just another customer here. You’re remembered, respected, and treated like a friend.
If you’re looking for a place that combines top-tier service with heart, this is it. Thank you, Amy, for always taking care of me in more ways than one.
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June 2025 by symone smith
Best salon I’ve been to in years. No wait, extremely friendly staff, amazing service. Pedicure felt great and the massage was even better!
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June 2025 by Stefanie Gotzeff
I really liked it here. Angelina is AWESOME. Her personality is such a cool vibe not to mention she did an amazing job on my pedicure. Leo did my nails and was a lot less talkative but he did a good job and I had no complaints. I will go back the next time I'm in town!
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June 2025 by Chelsea Powers
I went here for a manicure and opted for regular polish instead of gel. I mainly wanted my cuticles cleaned up. I arrived at 4:57pm and sat down in the nail techs chair by 5:00pm. The entire manicure was rushed. She didn't soak my cuticles in water like every other salon I've been to. She dipped my hands in water and snipped a tiny bit of dead skin. And no massage. From start to finish, the manicure was 15 minutes, but at least 7-8 minutes of that was me waiting for the polish to dry. She MAYBE spent 10 minutes on my nails.
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May 2025 by Carrie Manahan
Amazing pedi. Spent the perfect amount of time working on my toes, feet, and legs. Money well spent! Cannot wait to go back!
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May 2025 by Irma Viera
4/17/25: I tried for the first time a dip powder color to strengthen my nails and I love it! Lily did an amazing job!
I’ve visited Koi Nail Spa in two occasions for gel manicures. Fast walk-in service. Very friendly nail technicians. Always have done an excellent job!
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May 2025 by Lisa Cather
I've been getting mani/pedi's here for about 15 years. Still my favorite. Kevin gives an excellent foot and calf massage with deluxe pedi. Well worth the extra.
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April 2025 by Alejandra
I love this nail salon! All the girls that have done mi nails are great!
I REALLY appreciate having my manicure and pedicure done at the same time! I have 2 toddlers and work full time, so I never have time for these things!
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March 2025 by Arleathia Flagler
They are so overpriced, forceful and my nails never last.
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March 2025 by L J
**** update my bank is actually fighting this and found them to NOT providing the services they are advertising. 👏
Please read the one stars ⭐️s they are very true. Fraudulent…… What a joke. I should have looked at the reviews. My fault. 22$ plus tip 26$ for a terrible manicure, if that’s what you call it. Dirty water and some dirty guy messing my nails up. When done They basically stand over you to make sure there is tip). I asked if they could just help fix my nails. Just clean up and help. I came here because it’s close to my house. I will be talking and reporting fraud to my bank.
Then stand by and make you do a tip. The ladies up front who check you in??? What is that. SMH. They are just sitting there oh go sit at this number. No help finding it. I’ve had manyyyyyy manis and this was by far a joke and absolutely the worse experience. I should have said something but they are standing right there when you check out and you’re under duress to pay.
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March 2025 by Karinne Stumpf
Everything from beginning to end was amazing - great customer service, patience with the client with choosing the nail color/style, and the finishing touch was exactly what I was looking for. I did something simple and requested the nails thin and got the exact color I expressed I was looking for and had the best outcome after not going to the salon for a while. This place is my new nail place
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February 2025 by Kim Class
Worst experience ever!
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February 2025 by Kim Cummings
I've been coming to Koi for about a year, and the service is usually great. However, today I had the worst French manicure I've ever had. I asked for baby pink tips, but the stylist, who didn’t speak English, may not have understood. She painted white tips and then rushed to cover them with a strange translucent pink polish, completely missing the sides. The result is sloppy and unpolished—I can’t wait to take it off. Time to find a new salon.
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July 2024 by Jeweliana
I got a Pedicure and i'm pleased with it but when he was doing my toes he asked gel polish or regular and I made it very clear that I wanted regular. I was already a little confused because he was curing it with a UV light but it was fine. When I went to checkout he charged me for gel polish on my toes which cost me $55 and yes he did a good job but it was not worth $55.
